**Experienced Data Entry Clerk – Energy Services Program Support**

At arenaflex, we're dedicated to fostering community growth, providing essential services, and promoting holistic well-being. Our dynamic team is united by a shared passion for making a lasting impact in the lives of individuals and families in Fitchburg, MA. We're now seeking an experienced Data Entry Clerk to join our team and play a crucial role in maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs.

• *About arenaflex**

arenaflex is a non-profit human services agency committed to positive change. We're focused on enhancing the lives of individuals and families, and our team is passionate about making a meaningful difference in the community. With a strong emphasis on community growth, essential services, and holistic well-being, we're a workplace that values your well-being and personal growth.

• *Position Overview**

As a valued member of our team, the Data Entry Clerk will be responsible for maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs. This role will play a crucial part in ensuring the smooth delivery of services to our clients, and we're looking for an experienced professional who is passionate about making a difference.

• *Essential Duties And Responsibilities**

• Input and maintain updated client status records in the Statewide Client Service Center, reflecting the current production pipeline.
• Monitor emails, logging documents, and communications in the Monday.com platform upon receipt.
• Follow program guidelines for the use of all required database systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc.
• Maintain organized digital and paper participant files in accordance with program guidelines, ensuring compliance with agency and funder requirements.
• Collaborate with program staff to support, enhance, and promote communication and consistency in the delivery of services.
• Assist with various clerical duties, such as filing, mailings, phone coverage, etc.
• Maintain availability for remote work, attending meetings, calls, responding to emails, and conducting regular duties as needed.
• Attend all required staff meetings, supervision, training, and contractual meetings.
• Participate in mandatory agency training and other relevant professional development activities.
• Ensure strict confidentiality is maintained in all aspects of the role.
• Perform related work as required.

• *Required Qualifications And Skills**

• Associate degree or equivalent professional experience.
• Two years of experience in Human Service or a related field, or applicable work experience working with diverse individuals and families with low incomes.
• Additional appropriate education may be substituted for experience, or additional directly related experience may be substituted for education.
• Bilingual in Spanish preferred.
• Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
• Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
• Proficiency in Microsoft Office and Google Suite, with experience using database systems and cloud-based platforms.
• Ability to maintain confidentiality and handle sensitive information with discretion.

• *Why Join arenaflex?**

• Health, Dental, FSA, and Vision Insurance: Comprehensive coverage to take care of your well-being.
• Paid Time Off (PTO): Generous time off to relax and recharge.
• Hybrid Work Opportunities: Benefit from a flexible work environment that suits your lifestyle.
• Student Loan Forgiveness: We're here to help ease your student loan burden.
• Tuition Remission: Invest in your education with our tuition remission program.
• Employer-Sponsored Retirement: Secure your future with our retirement plan contributions.
• Pet Insurance: Ensure your furry friends receive the best care.
• Employee Discounts: Access exclusive discounts and perks.

• *What We Offer**

• A dynamic and supportive work environment that values your well-being and personal growth.
• Opportunities for professional development and career advancement.
• A chance to make a meaningful difference in the lives of individuals and families in our community.
• A comprehensive benefits package that includes health, dental, and vision insurance, as well as paid time off and hybrid work opportunities.

• *How to Apply**

If you're passionate about making a difference in the lives of others and are looking for a challenging and rewarding role, we encourage you to apply. Please submit your resume and a cover letter outlining your experience and qualifications for this position. We can't wait to hear from you!

For more information about arenaflex and our mission, please visit our website at [arenaflex website]. We look forward to hearing from you and exploring how you can join our team and make a lasting impact in our community.