**Experienced Data Entry Clerk/Administrative Support – Customer Service and Operations**

Are you a highly motivated and organized individual with excellent communication skills, a customer-first attitude, and a passion for delivering quality work? Do you thrive in a fast-paced environment where every detail counts and contributions are valued? If so, we invite you to join arenaflex, a nationally recognized leader in home organizing systems, as an Experienced Data Entry Clerk/Administrative Support.

• *About arenaflex**

arenaflex is a dynamic and innovative company that designs, manufactures, and installs a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry, and more. We pride ourselves on providing superior customer service and strive to create a collaborative environment where every detail counts and contributions are valued. Our team is dedicated to delivering exceptional results, and we're looking for like-minded individuals to join our team.

• *Job Responsibilities**

As an Experienced Data Entry Clerk/Administrative Support, you will play a crucial role in the smooth functioning of our daily operations. Your primary responsibilities will include:

• **Data Entry**: Accurately entering information into databases, spreadsheets, or other systems from various sources.
• **Data Quality Assurance**: Running reports to check for accuracy and completeness in data systems.
• **Maintaining Records**: Organizing and managing both physical and digital files, documents, and other records to ensure easy accessibility.
• **Communicating**: Collaborating with team members or departments to clarify data requirements or resolve discrepancies.
• **Following Protocols**: Adhering to company procedures and data management best practices.
• **Administrative Support**: Ordering and maintaining office supplies and equipment if needed, handling incoming and outgoing mail and packages.
• **Customer Interaction**: Handling incoming customer inquiries via phone and email in a courteous and professional manner, providing accurate information regarding products, services, policies, and procedures.
• **Problem Resolution**: Escalating complex issues to the appropriate departments for resolution and following up with customers to ensure their concerns are resolved satisfactorily.
• **Team Collaboration**: Working closely with other departments to ensure seamless customer experiences, delivering administrative support for office staff, sales team, and production/installation departments, and managing designers' appointment calendars.
• **Quality Assurance**: Adhering to customer service policies and procedures, meeting or exceeding performance goals related to customer satisfaction, quality, and productivity.

• *Qualifications**

To be successful in this role, you will need to possess the following qualifications:

• A proactive individual who thrives on taking ownership of tasks and driving them to completion.
• Ability to master processes.
• Proven customer support experience or experience as a client service representative.
• Strong phone contact handling skills and active listening.
• Excellent communication and presentation skills.
• Ability to multi-task, prioritize, and manage time effectively.
• High school diploma or equivalent is required; college degree preferred.
• Proficiency in Microsoft Office and CRM systems.

• *Benefits**

As a valued member of our team, you can expect to enjoy the following benefits:

• Competitive salary.
• Health, dental, and vision insurance.
• 401K.
• Paid time off and holidays.
• Career development opportunities.

• *Work Environment and Company Culture**

arenaflex is committed to creating a collaborative and inclusive work environment where every detail counts and contributions are valued. Our team is dedicated to delivering exceptional results, and we're looking for like-minded individuals to join our team. As an Experienced Data Entry Clerk/Administrative Support, you will have the opportunity to work with a dynamic and innovative team, learn new skills, and grow your career.

• *Compensation and Perks**

The salary for this role is $18 - 22 per hour, and we offer a range of benefits, including health, dental, and vision insurance, 401K, paid time off, and holidays. We also offer career development opportunities and a collaborative work environment.

• *How to Apply**

If you're ready to bring your enthusiasm and skills to a team that values your contributions, we'd love to hear from you. Apply now and take the first step in building a rewarding career with arenaflex.

• *Location**

The location for this role is Bethel, CT.

• *Job Type**

This is a full-time position.

• *Expected Start Date**

We're looking for someone to start immediately.

• *Apply Now**

To apply for this role, please click on the "Apply for the job now!" link below.

We look forward to hearing from you!