**Experienced Customer Service Representative – Virtual Surveyor for arenaflex**

At arenaflex, we're on a mission to revolutionize the way we connect with our customers and provide them with exceptional service. As a dedicated and enthusiastic Customer Service Representative – Virtual Surveyor, you'll play a vital role in delivering outstanding client experiences while fostering a supportive work environment. If you're passionate about providing top-notch service, have a knack for problem-solving, and are eager to join a dynamic team, we want to hear from you!

• *About arenaflex**

arenaflex is a leading provider of innovative solutions for the relocation industry. Our team of experts is committed to delivering exceptional service, ensuring seamless transitions, and building long-lasting relationships with our clients. We're proud to be a part of a company that values its employees, encourages growth, and prioritizes customer satisfaction.

• *Responsibilities**

As a Customer Service Representative – Virtual Surveyor, you'll be responsible for:

• Handling inbound calls from customers with professionalism and courtesy, providing accurate information regarding products and services to assist customers effectively.
• Providing a complete list of services required, quantities ordered for each service to be provided, and photo documentation as specified in the survey and handoff checklists.
• Completing and submitting estimates or survey results utilizing Quotes-To-Go software.
• Reviewing any literature or customer checklists as requested by the Booking Coordinator.
• Adhering to all paperwork requirements specified in the handoff checklists.
• Completing assigned activity reports.
• Attending and completing assigned training programs.
• Providing quotes from Quotes-To-Go or software applicable to the business line to the customer listing all ordered and optional services.
• Reviewing literature, checklists, and other collateral material with customers to assure expectations are set that lead to customer satisfaction.

• *Key Qualifications**

To succeed in this role, you'll need:

• In-home, visual surveying background in the COD – Household Goods (HHG industry) is required.
• Minimum of 1 year of progressive business development/sales experience.
• High School/GED minimum; Associates/Bachelor's degree from four-year college or university preferred.
• Excellent verbal and written communication skills.
• Highly customer service oriented.
• Ability to prioritize and re-prioritize as situations and needs change throughout the workday.
• Ability to multi-task and organize workflow to manage daily responsibilities.
• Ability to work under deadlines and specific time frames.
• Ability to develop and maintain positive working relationships with internal and external customers.
• Detail oriented with strong presentation skills.
• Excellent computer skills; Proficient in Microsoft Office (Excel, Word, Outlook).

• *What We Offer**

As a valued member of our team, you'll enjoy:

• Competitive hourly rate: $21.53 - $25.93 per hour
• Flexible schedule: 30 hours per week
• Remote work opportunities
• Comprehensive benefits package, including:
+ Dental insurance+ Flexible schedule+ Health insurance+ Paid time off+ Professional development assistance
• Opportunity to work with a dynamic team and contribute to the growth and success of arenaflex

• *Why Join arenaflex?**

At arenaflex, we're committed to creating a supportive work environment that fosters growth, learning, and collaboration. Our team is passionate about delivering exceptional service, and we're looking for like-minded individuals to join us on this journey. If you're eager to make a difference, develop your skills, and work with a talented team, we encourage you to apply.

• *How to Apply**

If you're ready to take the next step in your career and join our dynamic team, please submit your application through our website. We can't wait to hear from you!

[Apply to this job](https://www.glassdoor.com/job-listing/customer-call-center-representative-davis-land-surveying-JV_KO0,35_KE36,56.htm?jl=1009834117087&utm_campaign=google_jobs_apply&utm_source=google_jobs_apply&utm_medium=organic)

[Apply To this Job](https://www.arenavflex.com/careers)