**Experienced Customer Service Representative – Overnight Shift**

At arenaflex, we're passionate about delivering exceptional customer experiences that exceed our customers' expectations. As a Customer Service Representative on our overnight shift, you'll play a vital role in driving customer satisfaction and loyalty. If you're a motivated and customer-focused individual with a passion for delivering legendary service, we want to hear from you!

• *About arenaflex**

arenaflex is a leading distributor of shipping, industrial, and packaging materials, with over 9,000 employees across 13 locations. As a family-owned company, we're committed to providing our customers with the best possible service and products. Our company culture is built on a foundation of teamwork, innovation, and customer-centricity.

• *Job Summary**

As an Overnight Customer Service Representative, you'll be responsible for processing customer orders and inquiries in a collaborative call center using world-class technology. You'll communicate with customers over phone, email, and chat, helping them navigate our website and online ordering system. You'll also become a product and solutions expert, equipped to answer product, pricing, and shipping questions quickly and confidently.

• *Key Responsibilities**

• Process customer orders and inquiries in a collaborative call center using world-class technology
• Communicate with customers over phone, email, and chat
• Help customers navigate arenaflex's website and online ordering system
• Become a product and solutions expert, equipped to answer product, pricing, and shipping questions quickly and confidently
• Collaborate with internal teams to resolve customer issues and improve overall customer satisfaction

• *Minimum Requirements**

• High school diploma or equivalent; Bachelor's degree preferred
• Prior customer service experience is a plus, but we'll train you to provide legendary service for our customers!
• Strong communication and problem-solving skills
• Ability to work in a fast-paced environment and adapt to changing priorities

• *Benefits**

• Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
• Multiple bonus programs
• Paid holidays and generous paid time off
• Tuition Assistance Program that covers professional continuing education
• Employee Perks:
+ Café featuring affordable daily meal options from local restaurants+ On-site fitness center and beautifully maintained walking paths+ Best-in-class, clean, modern facilities

• *Work Environment and Culture**

• arenaflex is a drug-free workplace
• EEO/AA Employer/Vet/Disabled
• Our company culture is built on a foundation of teamwork, innovation, and customer-centricity
• We're committed to providing our employees with a safe and inclusive work environment

• *Compensation and Growth Opportunities**

• Pay from $26 to $33 per hour with significant growth and earning potential!
• Includes $4 Shift Differential
• Opportunities for career growth and advancement within the company
• Tuition Assistance Program to help you continue your education and career development

• *How to Apply**

If you're a motivated and customer-focused individual with a passion for delivering legendary service, we want to hear from you! Apply now to join our team as an Overnight Customer Service Representative and take the first step towards a rewarding career at arenaflex.

What We Offer

At arenaflex, we're committed to providing our employees with a comprehensive benefits package that includes:

• Complete health insurance coverage
• 401(k) with 6% employer match that starts day one!
• Multiple bonus programs
• Paid holidays and generous paid time off
• Tuition Assistance Program that covers professional continuing education
• Employee Perks:
+ Café featuring affordable daily meal options from local restaurants+ On-site fitness center and beautifully maintained walking paths+ Best-in-class, clean, modern facilities

Why Join arenaflex?

• arenaflex is a leading distributor of shipping, industrial, and packaging materials, with over 9,000 employees across 13 locations
• We're a family-owned company with a strong commitment to customer satisfaction and loyalty
• Our company culture is built on a foundation of teamwork, innovation, and customer-centricity
• We're committed to providing our employees with a safe and inclusive work environment
• Opportunities for career growth and advancement within the company

How to Apply

If you're a motivated and customer-focused individual with a passion for delivering legendary service, we want to hear from you! Apply now to join our team as an Overnight Customer Service Representative and take the first step towards a rewarding career at arenaflex.

Apply Now