**Experienced Customer Service Representative – 1st Shift – arenaflex**

At arenaflex, we're passionate about delivering exceptional customer experiences that exceed expectations. As a Customer Service Representative on our 1st shift team, you'll play a vital role in fostering strong relationships with our sales team and customers, ensuring seamless order processing, and providing timely resolutions to customer inquiries. If you're a motivated and detail-oriented individual with a passion for delivering top-notch customer service, we want to hear from you!

• *About arenaflex**

arenaflex is a leading organization in the industry, dedicated to providing innovative solutions that drive customer satisfaction and loyalty. Our team is comprised of talented professionals who share a common goal: to deliver exceptional experiences that exceed our customers' expectations. As a Customer Service Representative, you'll be part of a dynamic team that's committed to excellence, innovation, and continuous improvement.

• *Key Responsibilities**

As a Customer Service Representative, you'll be responsible for:

• Facilitating relationships and providing support to the sales team and customers to ensure orders for products are processed with accuracy and efficiency and distributed properly.
• Collecting and entering orders for new or additional products.
• Maintaining customer accounts and monitoring customer interaction with details of inquiries or feedback.
• Collaborating with staff to ensure appropriate actions are taken to resolve customers' issues or concerns via telephone, email, and fax with responsive, timely, and professional communications.
• Preparing and reporting results, status of accounts, leads, and new prospects to management.
• Following company policies and procedures such as sales reporting, system entry, and credit.
• Providing ideas, innovation, and suggestions for continuous improvement and maximizing sales opportunities.

• *Qualifications**

To succeed in this role, you'll need:

• Strong communication skills (verbal, written, and interpersonal) for working effectively with others.
• Computer proficiency with Microsoft Office and ability to navigate and acquire skills to use internal systems.
• Solid analytical and problem-solving abilities.
• High accuracy level.
• Bachelor's degree, concentration in Business, or four (4) years equivalent work experience.

• *Shift and Pay**

• Shift: Monday to Friday, 7am-3:30pm
• Pay: $20-24/hour DOE

• *Why Join arenaflex?**

As a Customer Service Representative at arenaflex, you'll enjoy:

• A dynamic and supportive work environment that encourages growth and development.
• Opportunities for career advancement and professional growth.
• Competitive compensation and benefits package.
• Recognition and rewards for outstanding performance.
• A chance to work with a talented team that's passionate about delivering exceptional customer experiences.

• *Take the Next Step**

If you're ready to join a team that's dedicated to excellence and customer satisfaction, apply now! We're excited to hear from you and discuss how you can become a vital part of our success story.