**Experienced Customer Service Associate – Drive-Thru & Dining Experience Specialist (Dinner/Close Shift)**
Posted 2026-05-06At arenaflex, we're passionate about serving up more than just great food – we're dedicated to delivering an exceptional customer experience that leaves a lasting impression. As a Customer Service Associate on our team, you'll play a vital role in bringing our brand to life and making every guest feel welcome and valued.
We're seeking a talented and enthusiastic individual to join our team as a Customer Service Associate, specializing in the dinner and close shift. If you're a people person with a passion for providing top-notch service, we want to hear from you! As a key member of our team, you'll be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, and providing exceptional customer service.
- *About arenaflex**
arenaflex is a dynamic and fast-paced environment that's all about serving up more than just great food – we're dedicated to delivering an exceptional customer experience that leaves a lasting impression. Our team is passionate about creating a fun and inclusive work environment that values individuality and promotes growth and development. Whether you're a seasoned customer service professional or just starting out, we offer a supportive and collaborative team that will help you grow and succeed.
- *Key Responsibilities**
As a Customer Service Associate, you'll be responsible for:
- Taking orders in the drive-thru and processing payments efficiently
- Assembling orders and delivering food to customers in a timely and friendly manner
- Cleaning the dining room and maintaining a clean and safe environment for our guests
- Providing exceptional customer service and ensuring that every guest feels welcome and valued
- Working together as a team to ensure continuity of service and meet our high standards
- Maintaining a positive and professional attitude, even in a fast-paced and dynamic environment
- *Essential Qualifications**
To be successful in this role, you'll need:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced and dynamic environment
- Strong attention to detail and ability to multitask
- Ability to lift and carry heavy objects up to 50 pounds
- Ability to kneel, bend, twist, or stoop
- Ability to ascend or descend stairs
- Ability to reach and grasp objects (including above head and below waistline)
- Excellent verbal and written communication skills
- Ability to show up to scheduled shifts on time
- Ability to work under pressure and at a fast pace
- *Preferred Qualifications**
While not required, the following qualifications would be a plus:
- Previous experience in customer service, retail, or food service
- Ability to work in a team environment and collaborate with others
- Strong problem-solving skills and ability to think on your feet
- Ability to take initiative and adapt to changing situations
- Familiarity with arenaflex's products and services
- *Benefits and Perks**
As a valued member of our team, you'll enjoy a range of benefits and perks, including:
- Competitive pay and opportunities for advancement
- Paid training and development programs to help you grow and succeed
- Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter's Insurance, and ID Theft Protection
- OnePass Gym Membership Program
- 401(k) With Safe Harbor Employer Match (age 21 & older)
- Access to financial advisors for budget and retirement planning
- Crewmember Assistance Program
- Education assistance
- Pet Insurance
- Paid Time Off*
- Closed for all major holidays**
- Early closure for company events
- Casual Work Attire
- Flexible Scheduling
- Perkspot Employee Discount Program
- *Work Environment and Culture**
At arenaflex, we're passionate about creating a fun and inclusive work environment that values individuality and promotes growth and development. Our team is dedicated to serving up more than just great food – we're committed to delivering an exceptional customer experience that leaves a lasting impression. We're a dynamic and fast-paced environment that's all about teamwork, collaboration, and having fun.
- *Compensation and Benefits**
We offer competitive pay and benefits, including:
- Starting pay at $12 per hour
- Opportunities for advancement and pay increases through additional training, certifications, and performance evaluations
- Paid training and development programs to help you grow and succeed
- Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter's Insurance, and ID Theft Protection
- *How to Apply**
If you're a motivated and enthusiastic individual with a passion for providing exceptional customer service, we want to hear from you! Apply now to join our team as a Customer Service Associate and take the first step towards a rewarding and challenging career with arenaflex.
Don't miss out on this exciting opportunity to join our team and start your career with arenaflex today!