**Experienced Customer Service and Sales Representative – Insurance Solutions Specialist at arenaflex**

At arenaflex, we're passionate about helping families secure their financial future through innovative insurance solutions. As a rapidly growing brokerage, we're committed to delivering exceptional service, clarity, and care to our clients. We're now seeking a motivated and customer-focused individual to join our team as a Customer Service and Sales Representative. This is a unique opportunity to combine your passion for service with consultative sales skills, working in a remote setting with flexible scheduling.

• *About arenaflex**

arenaflex is a dynamic and people-first organization that values integrity, empathy, and continuous growth. Our team is dedicated to providing personalized insurance solutions that meet the unique needs of our clients. We're committed to creating a supportive and inclusive work environment that fosters collaboration, creativity, and career development.

• *Job Summary**

We're looking for a Customer Service and Sales Representative to join our team, assisting clients with their insurance needs and guiding them through personalized coverage options. As a key member of our team, you'll be responsible for handling inbound inquiries, working with warm leads, and providing a seamless client experience. You'll combine customer service with consultative sales skills, no cold calling required.

• *Responsibilities**

As a Customer Service and Sales Representative at arenaflex, your key responsibilities will include:

• Responding to client inquiries via phone, email, and Zoom, providing timely and personalized support
• Educating clients on insurance options that meet their needs, including life insurance, final expense, and mortgage protection solutions
• Providing support throughout the application process, ensuring a smooth and efficient experience for our clients
• Following up with clients to ensure satisfaction and coverage understanding, building strong relationships and trust
• Tracking all communication and sales activity using CRM tools, ensuring accurate data and insights
• Meeting individual performance and client satisfaction goals, driving business growth and success
• Collaborating with our team to achieve shared objectives, promoting a culture of teamwork and collaboration

• *What We Offer**

As a Customer Service and Sales Representative at arenaflex, you'll enjoy a range of benefits and opportunities, including:

• Remote work with flexible scheduling, allowing you to balance your work and personal life
• Qualified leads provided, no cold calling required, giving you the opportunity to focus on building relationships and driving sales
• Bonus opportunities available, recognizing your hard work and achievements
• Training and continuous mentorship, helping you develop your skills and expertise
• A supportive, people-first team culture, fostering collaboration, creativity, and career development
• Clear paths for career growth and leadership, enabling you to advance your career and achieve your goals

• *Requirements**

To succeed as a Customer Service and Sales Representative at arenaflex, you'll need:

• To be at least 18 years old and legally authorized to work in the United States
• Strong communication and customer service skills, with a passion for delivering exceptional service
• Professional, empathetic, and reliable, with a commitment to building strong relationships with our clients
• Comfortable working with technology and in a remote setting, with a willingness to adapt to new tools and systems
• A Life & Health insurance license (or willingness to obtain within 30 days), ensuring you're equipped to provide expert advice and guidance to our clients

• *Expected Salary**

The expected salary for this role is $55,000 - $82,000 per year, depending on your experience and qualifications.

• *Location**

This role is based in Burbank, CA, with remote work options available.

• *How to Apply**

If you're passionate about delivering exceptional customer service and sales, and you're looking for a dynamic and supportive work environment, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!