**Experienced Customer Service Account Associate - Colorado Springs**

At arenaflex, we're committed to delivering exceptional customer experiences that exceed our customers' expectations. As a Customer Service Account Associate, you'll play a vital role in ensuring our customers receive the best possible service, while also building strong relationships and driving revenue growth. If you're a motivated and customer-focused individual with a passion for learning and growth, we want to hear from you!

• *About arenaflex**

arenaflex is a leading provider of innovative solutions and services that empower our customers to achieve their goals. With a strong commitment to customer satisfaction and employee development, we're dedicated to creating a workplace culture that values diversity, inclusion, and collaboration. Our team is passionate about delivering exceptional results and making a positive impact on our customers' lives.

• *Job Responsibilities**

As a Customer Service Account Associate, you'll be responsible for:

• Providing effective and timely resolution of various customer inquiries and concerns
• Building customer loyalty and value through effective account management, identifying appropriate additional products, features, and services, and collecting past-due balances
• Delivering exceptional customer service using resource documentation for reference and the automated and training tools provided
• Meeting department productivity and quality standards
• Approaching each call with a "can-do" mindset and treating each customer with respect, courtesy, and a genuine desire to help
• Completing training requirements to learn new skills and processes, grow knowledge of systems, and develop proficiency in company values, organizational requirements, and competencies needed for the Expert role

• *Education and Experience**

• High School Diploma/GED (Required)
• 6 months customer service experience preferred (Preferred)

• *Knowledge, Skills, and Abilities**

• Ability to work efficiently with multiple applications and computer screens simultaneously (Required)
• Windows (Microsoft Word, Excel, and PowerPoint preferred) (Preferred)

• *Licenses and Certifications**

• At least 18 years of age
• Legally authorized to work in the United States

• *Travel and Work Environment**

• Travel Required: No
• DOT Regulated: No
• Safety Sensitive Position: No

• *Compensation and Benefits**

• Competitive salary: $20.00/hour
• All employees at arenaflex are guaranteed to earn $20/hour inclusive of base pay and incentives
• Annual Stock Grant: eligible employees receive a stock grant to help build wealth and ownership
• Comprehensive benefits package, including:
+ Medical, dental, and vision insurance+ Flexible spending account+ 401(k) plan+ Employee stock purchase plan+ Paid time off and up to 12 paid holidays+ Paid parental and family leave+ Family building benefits+ Back-up care+ Enhanced family support+ Childcare subsidy+ Tuition assistance+ College coaching+ Short- and long-term disability+ Voluntary AD&D coverage+ Voluntary accident coverage+ Voluntary life insurance+ Voluntary disability insurance+ Voluntary long-term care insurance+ Mobile service & home internet discounts+ Pet insurance+ Commuter and transit programs

• *Career Growth and Development**

• arenaflex is committed to helping our employees grow and develop their careers
• Opportunities for advancement and professional growth
• Training and development programs to help you build new skills and competencies
• A culture that values diversity, inclusion, and collaboration

• *Equal Opportunity Employer**

arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace culture that values diversity, inclusion, and collaboration.

• *How to Apply**

If you're a motivated and customer-focused individual with a passion for learning and growth, we want to hear from you! Apply now to join our team and start your career journey with arenaflex.

• *Ready for an Easy Start?**

This is a low-stress role with great rewards. If you're reliable and willing to learn, we want you. Apply now and take the first step towards a rewarding career with arenaflex!