**Experienced Customer Onboarding Consultant – Remote**

Join arenaflex as a key member of our Pro Outside Sales Operations and Enablement team, where you will play a vital role in providing a seamless and strategic deployment experience for new and current customers into arenaflex's Lowe's Pro programs. As a Customer Onboarding Consultant, you will partner cross-functionally with internal and external departments to prioritize customer experience, drive business growth, and ensure a positive and strategic deployment experience for our customers.

• *About arenaflex**

arenaflex is a leading provider of innovative solutions for the home improvement industry. Our mission is to empower professionals and businesses to succeed through cutting-edge technology, exceptional customer service, and a commitment to excellence. With a strong focus on customer satisfaction and employee development, arenaflex offers a dynamic and supportive work environment that fosters growth and collaboration.

• *Key Responsibilities**

As a Customer Onboarding Consultant, you will be responsible for the following key responsibilities:

• **Pre-Agreement Support**: Develop customer-specific content for Request for Proposals (RFPs), consult with customers and National Account Managers to identify set-up needs and requirements, and prioritize key target dates.
• **Lead the A-to-Z customer integration efforts**, managing tasks, performing quality checks, and updating key stakeholders.
• **Partner with 3rd Party Support Teams, Credit Teams, Pro-Solution Center, and Special-order teams** to ensure smooth set-up and integration.
• **Collaborate with National Account Managers, Sr. National Account Managers, and Directors of National Accounts** to strategize and execute partnership deployment.
• **Post-Launch Support**: Identify and communicate adoption trends, provide post-launch support to clients and National Account Managers, and execute transition plans.

• *Requirements**

To succeed in this role, you will need to possess the following qualifications:

• **High school diploma required; Bachelor's degree preferred**.
• **At least 3 years of experience in sales, account management, or customer onboarding**.
• **Strong project management, presentation, and communication skills**.
• **Ability to analyze and report data, with proficiency in MS Office, Excel, and PowerPoint**.
• **Advanced organizational skills with the ability to handle multiple assignments and deadlines**.
• **B2B outside sales experience and prior experience with E-commerce/Third-Party platform management preferred**.

• *Skills and Competencies**

To excel in this role, you will need to possess the following skills and competencies:

• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines
• Strong project management skills, with experience in managing multiple projects simultaneously
• Proficiency in MS Office, Excel, and PowerPoint
• Experience with customer relationship management (CRM) software
• Strong attention to detail and organizational skills

• *Career Growth Opportunities and Learning Benefits**

arenaflex is committed to the growth and development of our employees. As a Customer Onboarding Consultant, you will have access to the following career growth opportunities and learning benefits:

• Opportunities for professional development and advancement
• Access to training and development programs
• Mentorship and coaching from experienced professionals
• Collaborative and dynamic work environment
• Recognition and rewards for outstanding performance

• *Work Environment and Company Culture**

arenaflex is a remote-friendly company that offers a flexible and supportive work environment. As a Customer Onboarding Consultant, you will have the opportunity to work from home and enjoy the following benefits:

• Flexible work schedule
• Remote work opportunities
• Collaborative and dynamic work environment
• Access to cutting-edge technology and tools
• Recognition and rewards for outstanding performance

• *Compensation, Perks, and Benefits**

arenaflex offers a competitive compensation package, including:

• **Competitive salary**: $81,200.00 - $135,400.00 annually
• **Comprehensive benefits package**, including health, dental, and vision insurance
• **Equal opportunity employer** with a commitment to diversity and inclusion
• **Remote work opportunity**
• **Flexible work schedule**

• *How to Apply**

If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! Please click the link below to submit your application.