**Experienced Customer Benefits Representative & Coordinator – Entry-Level, Remote or Hybrid Opportunity at arenaflex**

Posted 2026-05-06
Remote, USA Full-time Immediate Start

Are you looking for a rewarding career with unlimited growth potential? Do you want to join a company that prioritizes integrity, transparency, and exceptional customer service? Look no further than arenaflex, a trusted 100% union label company serving over 30,000 unions across the country. We are seeking a full-time entry-level Customer Benefits Representative & Coordinator to join our team!

  • *About arenaflex**

For over 65 years, arenaflex has been a leader in providing long-term, permanent benefits that union members can rely on throughout their lives. Our mission is to offer security beyond their careers, ensuring that our clients receive the support they deserve. With a strong commitment to integrity, transparency, and exceptional customer service, we have built a reputation as a trusted partner for unions and their members.

  • *What You'll Need to Succeed**

As a Customer Benefits Representative & Coordinator at arenaflex, you will be responsible for assisting clients in securing their benefits and providing exceptional customer service. To succeed in this role, you will need:

  • No prior experience or degree required – just the ambition and commitment to grow
  • Strong communication skills to effectively assist clients in securing their benefits
  • A self-motivated team player who thrives in both independent and group settings
  • A coachable mindset – ready to learn and adapt to new strategies
  • Access to a Microsoft-based computer capable of running Zoom Workplace & a reliable internet connection for remote work
  • *Why Join arenaflex?**

At arenaflex, we offer a range of benefits and opportunities that will help you grow both personally and professionally. Some of the reasons why you should join our team include:

  • Hands-on, one-on-one training with a dedicated supervisor from day one
  • Weekly training sessions with the organization's owner to support your ongoing growth
  • Work remotely from anywhere – enjoy the flexibility of working from home or from our office in Baton Rouge
  • Weekly & daily pay options plus multiple uncapped bonus opportunities
  • Ranked #24 Happiest Company to Work For
  • Rapid career growth – promotion is based on performance, not tenure
  • Healthcare benefits
  • Lifetime vested residual income – build a lasting legacy
  • Energetic, collaborative work environment
  • Strong partnerships with labor unions, credit unions, and trade associations
  • *Key Responsibilities**

As a Customer Benefits Representative & Coordinator at arenaflex, your key responsibilities will include:

  • Assisting clients in securing their benefits and providing exceptional customer service
  • Processing and resolving client inquiries and issues in a timely and professional manner
  • Maintaining accurate and up-to-date records of client interactions and benefits information
  • Collaborating with internal teams to ensure seamless delivery of benefits and services
  • Participating in ongoing training and professional development to stay up-to-date on industry trends and best practices
  • *Essential Qualifications**

To be considered for this role, you will need to possess:

  • A high school diploma or equivalent
  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Basic computer skills and proficiency in Microsoft Office
  • Ability to learn and adapt to new strategies and technologies
  • *Preferred Qualifications**

While not required, the following qualifications are preferred:

  • Experience in customer service or a related field
  • Knowledge of benefits and insurance products
  • Familiarity with union or labor organizations
  • Certification in customer service or a related field
  • *Skills and Competencies**

To succeed in this role, you will need to possess the following skills and competencies:

  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Basic computer skills and proficiency in Microsoft Office
  • Ability to learn and adapt to new strategies and technologies
  • Strong problem-solving and analytical skills
  • Ability to work in a fast-paced environment and meet deadlines
  • *Career Growth Opportunities**

At arenaflex, we are committed to helping our employees grow both personally and professionally. Some of the career growth opportunities available to you include:

  • Rapid career advancement – promotion is based on performance, not tenure
  • Ongoing training and professional development to stay up-to-date on industry trends and best practices
  • Opportunities to take on new challenges and responsibilities
  • Collaborative and supportive work environment
  • *Work Environment and Company Culture**

At arenaflex, we pride ourselves on our energetic and collaborative work environment. Our company culture is built on the following values:

  • Integrity – we operate with transparency and honesty in all our interactions
  • Customer service – we prioritize exceptional customer service and support
  • Teamwork – we work together to achieve our goals and support each other's growth
  • Innovation – we encourage creativity and innovation in all aspects of our business
  • Community – we are committed to giving back to our community and supporting local organizations
  • *Compensation, Perks, and Benefits**

At arenaflex, we offer a range of compensation, perks, and benefits to our employees. Some of the benefits include:

  • Competitive salary – $54,000 - $110,000 per year
  • Weekly & daily pay options
  • Multiple uncapped bonus opportunities
  • Healthcare benefits
  • Lifetime vested residual income – build a lasting legacy
  • Energetic, collaborative work environment
  • Strong partnerships with labor unions, credit unions, and trade associations
  • *How to Apply**

If you are ready for a high-impact career with limitless potential, apply today! To apply, please submit your resume and a cover letter outlining your qualifications and experience. We look forward to hearing from you!

  • *Contact Information**

If you have any questions or would like to learn more about this opportunity, please contact us at [insert contact information]. We look forward to hearing from you!

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