Experienced Commercial Lines Insurance Customer Service Representative (CSR) - REMOTE Opportunity

Posted 2026-05-06

Remote, USA Full-time Immediate Start

At arenaflex, we're revolutionizing the way people think about phasing into retirement by offering qualified candidates the opportunity to continue their career working from home. As we say – retire from the office but not from work. Our unique platform provides you with real work/life balance and allows you to customize your own work schedule while continuing to utilize your insurance expertise in a flexible, remote, long-term position which includes company benefits!

*About arenaflex**

arenaflex is a dynamic and innovative company that values significant insurance experience and is passionate about delivering the best customer service, preserving insurance industry knowledge, and making a difference by the work that we do. We created a welcoming place to work with friendly and professional leadership, known for the great care we take with our staff and our clients. Our team is dedicated to providing a supportive and inclusive environment that fosters growth and development.

*What You'll Love About arenaflex**

A flexible and remote work environment that allows you to customize your own schedule
The opportunity to utilize your years of insurance industry knowledge and expertise
A dynamic and virtual team environment that connects you with other experienced insurance professionals
A comprehensive benefits package that includes health insurance, 401(k) with a 4% match, and more
The chance to make a difference in the lives of our clients and contribute to the growth and success of arenaflex

*What We Are Seeking**

We have assignments available to help our Property & Casualty independent retail broker clients in Commercial Lines Customer Service Representative (CSR) positions. Responsibilities may include:

Processing endorsements, cancellations, reinstatements, and audits in coordination with Account Managers
Maintaining accurate and complete client records in the agency management system
Issuing certificates of insurance, auto ID cards, evidence of insurance, and other routine documents
Following up with carriers on policy processing, billing discrepancies, and documentation
Responding to routine client requests including policy questions, billing inquiries, and documentation needs
Experience using ANY independent agency management system is preferred (high demand for EPIC and AMS360)

*Requirements**

To become a Work-at-Home Vintage Expert, we require:

25 years of full-time work experience
10 most current years of Commercial Lines Property & Casualty insurance experience

*Benefits of Becoming a arenaflex Vintage Expert**

Health insurance based on eligibility
401(k) with a 4% match
Retire from the office but not from work
Eliminate the office stress and the commute
Choose the work you would like to do now
Customize your schedule – full or part time
Utilize your years of insurance industry knowledge
Be part of our dynamic yet virtual team environment and connect with other experienced insurance professionals like yourself!

*How to Get Started**

Click APPLY NOW to complete our simple preliminary profile. Be sure to include your preferred contact information as one of our Qualification Specialists will connect with you promptly.