**Experienced Commercial Lines Insurance Customer Service Representative (CSR) - REMOTE Opportunity**
Posted 2026-05-06At arenaflex, we're revolutionizing the way people think about phasing into retirement by offering qualified candidates the opportunity to continue their career working from home. As we say – retire from the office but not from work. Our unique platform provides you with real work/life balance and allows you to customize your own work schedule while continuing to utilize your insurance expertise in a flexible, remote, long-term position which includes company benefits!
- *About arenaflex**
arenaflex is a dynamic and innovative company that values significant insurance experience and is passionate about delivering the best customer service, preserving insurance industry knowledge, and making a difference by the work that we do. We created a welcoming place to work with friendly and professional leadership, known for the great care we take with our staff and our clients. Our team is dedicated to providing a supportive and inclusive environment that fosters growth and development.
- *What We're Seeking**
We have assignments available to help our Property & Casualty independent retail broker clients in Commercial Lines Customer Service Representative (CSR) positions. As a Commercial Lines Insurance Customer Service Representative (CSR), you will be responsible for:
- Processing endorsements, cancellations, reinstatements, and audits in coordination with Account Managers.
- Maintaining accurate and complete client records in the agency management system.
- Issuing certificates of insurance, auto ID cards, evidence of insurance, and other routine documents.
- Following up with carriers on policy processing, billing discrepancies, and documentation.
- Responding to routine client requests including policy questions, billing inquiries, and documentation needs.
- Experience using ANY independent agency management system is preferred (high demand for EPIC and AMS360).
- *Requirements**
To become a Work-at-Home Vintage Expert at arenaflex, we require:
- 25 years of full-time work experience
- 10 most current years of Commercial Lines Property & Casualty insurance experience
- *Benefits of Becoming a Work-at-Home Vintage Expert**
As a Work-at-Home Vintage Expert at arenaflex, you'll enjoy:
- Health insurance based on eligibility
- 401(k) with a 4% match
- Retire from the office but not from work
- Eliminate the office stress and the commute
- Choose the work you would like to do now
- Customize your schedule – full or part time
- Utilize your years of insurance industry knowledge
- Be part of our dynamic yet virtual team environment and connect with other experienced insurance professionals like yourself!
- *How to Get Started**
Click APPLY NOW to complete our simple preliminary profile. Be sure to include your preferred contact information as one of our Qualification Specialists will connect with you promptly.
- *Compensation**
The expected salary for this position is $24 - 25 per hour.
- *Location**
This is a remote position, and you can work from the comfort of your own home.
- *Apply Now**
Don't miss this opportunity to join arenaflex and start your new career as a Work-at-Home Vintage Expert. Apply now and take the first step towards a more balanced and fulfilling life.
Why Choose arenaflex?
- Flexible work schedule to suit your needs
- Opportunity to utilize your years of insurance industry knowledge
- Dynamic and supportive team environment
- Comprehensive benefits package
- Chance to make a difference in the insurance industry
What Our Team Says About Working at arenaflex
- "I love the flexibility and autonomy that comes with working at arenaflex. I can work from home and still be part of a dynamic team."
- "The benefits package is amazing, and I feel valued and supported by the company."
- "I've been able to utilize my years of insurance industry knowledge and make a real difference in the industry."
Ready to Join Our Team?
Apply now and take the first step towards a more balanced and fulfilling life. We can't wait to meet you!
Apply for this job