**Experienced Claims Specialist - Data Entry ID-1830 – arenaflex Store**

Join the arenaflex team as an Experienced Claims Specialist - Data Entry, where you will play a vital role in supporting the company's mission to provide exceptional customer experiences. As a key member of the arenaflex team, you will be responsible for delivering high-quality data entry services, ensuring accurate and timely processing of claims, and providing exceptional customer service.

• *About arenaflex**

arenaflex is a leading provider of innovative solutions and services, dedicated to empowering individuals and businesses to achieve their goals. With a strong commitment to excellence, arenaflex has established itself as a trusted partner in the industry, known for its exceptional customer service, cutting-edge technology, and collaborative approach.

• *Job Summary**

As an Experienced Claims Specialist - Data Entry, you will be responsible for:

• Supporting and promoting change management and/or departmental/enterprise initiatives within assigned areas of responsibility
• Meeting or exceeding departmental quality and service standards
• Delivering routine work independently, in accordance with established procedures and guidelines, in a timely manner and meeting deadlines appropriately
• Making routine & non-routine decisions, applying limited but increasingly more discretion within role except for matters of significance which affect the business as a whole or a significant part of it, in accordance with established procedures & guidelines
• Determining eligibility and confirming effective dates for benefit elections based on contractual guidelines
• Leveraging critical thinking and problem-solving skills to create and modify member level records across multiple products, applications, platforms
• Maintaining accurate member records by verifying dates, names, salary figures, and other information provided by groups
• Applying policy provisions for effective dates, evidence of insurability and other pertinent information to determine necessary changes
• Considering what the customer will experience in all actions
• Recognizing what needs to be done to meet customer needs and demonstrating flexibility and responsiveness on system work independently

• *Key Responsibilities**

• Data Entry: Accurately and efficiently enter data into arenaflex's systems, ensuring high-quality and timely processing of claims
• Claims Processing: Review and process claims, ensuring compliance with contractual guidelines and company policies
• Customer Service: Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
• Communication: Collaborate with internal teams and external partners to ensure seamless communication and coordination
• Problem-Solving: Utilize critical thinking and problem-solving skills to resolve complex issues and improve processes

• *Requirements**

• High School or GED (Minimum Required)
• No prior experience required
• Ability to perform repetitive tasks while maintaining speed of work, accuracy, and attention to detail without loss to productivity
• Ability to perform under stress in cases of emergency, critical, or hazardous situations
• Ability to work with others in a team environment
• Demonstrates ability to work in a fast-paced environment
• Demonstrates interpersonal skills with a collaborative style
• Demonstrates organizational skills with the ability to prioritize workload and multi-task while maintaining strict attention to detail
• Demonstrates solid relationship management skills with internal and/or clients (e.g. management, peers, colleagues, customers, etc.)
• Demonstrates the ability to use sound judgment and discretion regarding confidential information
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Successfully completes regulatory and job training requirements

• *Preferred Qualifications**

• 1-2 years of experience in a related field (e.g. data entry, claims processing, customer service)
• Strong knowledge of contractual guidelines and company policies
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment with multiple priorities
• Strong problem-solving and critical thinking skills
• Experience with arenaflex's systems and processes

• *What We Offer**

• Competitive salary and benefits package
• Opportunities for career growth and professional development
• Collaborative and dynamic work environment
• Recognition and rewards for outstanding performance
• Comprehensive training and support
• Flexible work arrangements and work-life balance

• *How to Apply**

If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [arenaflex's website or email address]. We look forward to hearing from you!

• *Equal Employment Opportunity**

arenaflex is an equal employment opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates of all backgrounds and perspectives.