**Experienced Application Administrator – Entry-Level Position for arenaflex**

At arenaflex, we are a leading global life sciences company that is deeply integrated in guiding patient care, providing comprehensive clinical laboratory and end-to-end drug development services. With a mission to improve health and improve lives, we deliver world-class diagnostic solutions, bring innovative medicines to patients faster, and use technology to improve the delivery of care. As a company, we are committed to excellence, innovation, and customer satisfaction.

We are currently seeking an experienced Application Administrator to join our team. As an Application Administrator, you will play a critical role in supporting the divisions by performing entry-level application administration tasks. This is an exciting opportunity to get into the LabCorp team and work closely with end-users setting up their organization and user credentials.

• *Key Responsibilities:**

• Perform entry-level application administration tasks, including building organizations and users in Link
• Manually build a large number of organizations and users in Link, with the ability to programmatically migrate some of those
• Support the divisions by working a shift that supports their division, with shifts ranging from 8AM-5PM, 9AM-6PM, 10AM-7PM, 11AM-8PM EST
• Provide excellent customer service to end-users, including doctors, nurses, and other clients
• Work closely with the development team to ensure a smooth transition to the new application
• Collaborate with the team to resolve any issues that may arise during the transition process

• *Essential Qualifications:**

• High school graduate or equivalent
• Excellent typing skills, fast and accurate (greater than 40 wpm)
• Excellent command of the English language, with the ability to work like one of the four to be bilingual, English and Spanish
• Proficient in Word and Excel
• Any tier 1 helpdesk experience and triage experience will be a plus

• *Preferred Qualifications:**

• Experience working in a helpdesk environment
• Experience with application administration and user management
• Strong communication and problem-solving skills
• Ability to work in a fast-paced environment and prioritize tasks effectively

• *Skills and Competencies:**

• Excellent typing skills (greater than 40 wpm)
• Excellent command of the English language
• Proficient in Word and Excel
• Strong communication and problem-solving skills
• Ability to work in a fast-paced environment and prioritize tasks effectively
• Strong customer service skills
• Ability to work independently and as part of a team

• *Career Growth Opportunities and Learning Benefits:**

• Opportunity to work closely with end-users setting up their organization and user credentials
• Ability to learn and grow with a leading global life sciences company
• Opportunities for professional development and advancement
• Collaborative and dynamic work environment

• *Work Environment and Company Culture:**

• Work from home in a fully remote environment
• Flexible scheduling to support the divisions
• Collaborative and dynamic work environment
• Opportunities for professional development and advancement
• Recognition and rewards for outstanding performance

• *Compensation, Perks, and Benefits:**

• Competitive salary and benefits package
• Opportunities for professional development and advancement
• Recognition and rewards for outstanding performance
• Collaborative and dynamic work environment
• Flexible scheduling to support the divisions

• *How to Apply:**

If you are a motivated and detail-oriented individual with excellent typing skills and customer service skills, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!

• *Interview Process:**

The interview process will consist of a 30-minute video interview with Alfonso. The interview will assess your skills, experience, and fit for the role.

• *Why is this Position Open?**

This position is open due to the company's need to transition to a new application for their clients. The successful candidate will be responsible for supporting the divisions by performing entry-level application administration tasks, including building organizations and users in Link. This is an exciting opportunity to get into the LabCorp team and work closely with end-users setting up their organization and user credentials.

• *Additional Information:**

• arenaflex is an equal opportunities employer and welcomes applications from all qualified candidates.
• The successful candidate will be required to undergo a background check and provide proof of eligibility to work in the United States.
• The company is committed to providing a safe and healthy work environment for all employees.