**Experienced Administrative Data Entry Assistant – Claims Support in Heathrow, FL at arenaflex**

At arenaflex, we're committed to providing exceptional insurance and surety solutions to our customers. As a leading private, family-owned property and casualty insurer in the U.S., we're dedicated to fostering a culture of collaboration, innovation, and growth. We're seeking an experienced Administrative Data Entry Assistant to join our team in Heathrow, FL, and contribute to our mission of delivering outstanding results.

• *About arenaflex**

arenaflex is a dynamic and forward-thinking organization that values diversity, inclusion, and employee engagement. Our team is passionate about providing top-notch insurance and surety solutions to our customers, and we're committed to creating a work environment that's inclusive, supportive, and empowering. We believe in investing in our employees' growth and development, and we offer a range of benefits and opportunities to help them thrive.

• *Job Summary**

As an Administrative Data Entry Assistant, you'll play a critical role in supporting our claims professionals by providing administrative support, data entry, and communication services. This is a full-time position that requires working from our Heathrow, FL office Monday-Friday. If you're a detail-oriented, organized, and customer-focused individual with excellent communication skills, we encourage you to apply.

• *Responsibilities**

• Set up and maintain surety claims files, ensuring accuracy and completeness
• Prepare initial responses to new surety bond claims by generating and mailing correspondence
• Calendaring important milestone dates for new claims and ensuring timely follow-up
• Serve as a primary point of contact for communications with claimants, bond principals, and other parties
• Maintain electronic claim files by scanning documents and classifying and saving them to our electronic claims system
• Handle confidential information professionally and consistently with arenaflex policies
• Collaborate with claims professionals to resolve issues and provide support as needed
• Perform other administrative tasks as required to support the claims team

• *Qualifications**

• High School degree or equivalent (defined as 4 years of relevant experience)
• Dependable/punctual with a strong attention to detail and accuracy
• Proficiency with MS Office software (e.g., MS Word, MS Excel, MS Outlook, MS Access) and ability to learn and follow company claims systems and procedures
• Excellent communication and interpersonal skills, with the ability to interact effectively with lawyers, company employees, and external clients
• Ability to use logic and reasoning to identify solutions, conclusions, or approaches to problems
• Authorization to work in the United States and no requirement for VISA sponsorship, now or in the future, for employment purposes

• *Essential Skills and Competencies**

• Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines
• Excellent communication and interpersonal skills, with the ability to interact effectively with diverse stakeholders
• Proficiency with MS Office software and ability to learn and follow company claims systems and procedures
• Ability to maintain confidentiality and handle sensitive information professionally
• Strong attention to detail and accuracy, with the ability to identify and resolve issues promptly
• Ability to work collaboratively as part of a team, with a customer-focused approach

• *Preferred Qualifications**

• Experience in an administrative or claims support role, preferably in the insurance or surety industry
• Knowledge of insurance and surety principles and practices
• Familiarity with electronic claims systems and procedures
• Certification in claims or insurance-related fields (e.g., CPCU, CIC)

• *Career Growth Opportunities and Learning Benefits**

At arenaflex, we're committed to investing in our employees' growth and development. We offer a range of benefits and opportunities to help you advance your career, including:

• Comprehensive training programs and on-the-job coaching
• Mentorship and coaching from experienced professionals
• Opportunities for professional development and certification
• A dynamic and supportive work environment that encourages collaboration and innovation

• *Work Environment and Company Culture**

arenaflex is a dynamic and forward-thinking organization that values diversity, inclusion, and employee engagement. Our team is passionate about providing top-notch insurance and surety solutions to our customers, and we're committed to creating a work environment that's inclusive, supportive, and empowering. We believe in investing in our employees' growth and development, and we offer a range of benefits and opportunities to help them thrive.

• *Compensation, Perks, and Benefits**

arenaflex offers a competitive compensation package, including:

• 26 PTO days (entry-level) + 12 company holidays = 38 paid days off
• Healthcare and wellness programs
• Opportunity to earn performance-based bonuses
• 7% 401(k) company match and additional discretionary retirement contribution
• College loan assistance support plan
• Educational assistance program
• Mentorship program
• Dress for your day policy

• *How to Apply**

If you're a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you!

• *Equal Employment Opportunity**

arenaflex is an equal employment opportunity employer, committed to diversity, inclusion, and employee engagement. We maintain a drug-free workplace and participate in E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.