Entry Level Training Associate (Work From Home)
Posted 2026-06-26
Remote, USA
Full-time
Immediate Start
- Position Summary
- AIL is a well-established provider of insurance and supplemental benefits.
- The company is known for delivering strong customer service with transparency, professionalism, and integrity.
- We are currently hiring service-minded individuals with strong communication skills for sales and customer service representative roles.
- This opportunity is ideal for someone who enjoys helping people, is willing to learn, and is looking for long-term career growth.
- Company Background
- AIL has been serving families for over 68 years.
- The company works with more than 40,000 unions and associations across North America.
- AIL serves over 5 million members and continues to grow.
- The company has over $58.9 billion of insurance in force.
- AIL holds an A+ Superior rating from AM Best for financial strength.
- Union members request these benefit programs because traditional workplace benefits may be reduced or eliminated after leaving employment or retiring.
- AIL helps provide permanent benefit solutions designed to protect members and their families long term.
- The company has been recognized as one of the top workplaces in North America, earning multiple Best Workplace awards and being named one of Forbes’ Happiest Places to Work.
- Daily Responsibilities
- Handle inbound and outbound calls with members.
- Schedule and confirm virtual appointments.
- Present benefit options through video meetings.
- Assist members with applications and required documentation.
- Maintain accurate records and follow quality standards.
- Use basic computer systems to manage client information.
- Participate in ongoing training, mentorship, and leadership development.
- What We Offer
- Weekly advances and performance bonuses.
- First-year average income potential of $55,000.
- Long-term career advancement opportunities.
- Flexible work schedule.
- Remote work-from-home option.
- Residual income opportunities.
- Full health benefits.
- Hands-on one-on-one training.
- Supportive team environment.
- Leadership development and mentorship.
- Annual company trips to exciting destinations.
- Minimum Qualifications
- Strong communication skills.
- Good time management and organizational skills.
- High school diploma required.
- Post-secondary education is preferred but not required.
- Customer service, sales, or retail experience is an asset but not required.
- Basic computer skills and comfort working virtually.
- Interview Process
- To support a convenient and accessible hiring process, all interviews are currently conducted through video conferencing.