Energy Services Data Entry Clerk - Remote Work From Home Position | Client Records Management & Documentation Specialist

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Join arenaflex: Making a Difference Through Data Excellence

Are you detail-oriented, organized, and passionate about supporting community services? Do you thrive in a remote work environment where your contributions directly impact families in need? If so, arenaflex invites you to join our dynamic team as an Energy Services Data Entry Clerk. This is more than just a data entry position—it's an opportunity to be the backbone of essential programs that help individuals and families maintain safe, energy-efficient homes.

At arenaflex, we believe that every role within our organization contributes to meaningful change. As a non-profit human services agency dedicated to positive transformation, we focus on enhancing the lives of individuals and families in our community. Our mission centers on fostering community growth, providing essential services, and promoting holistic well-being for those we serve. When you join arenaflex, you become part of a united team driven by shared passion: making a lasting, positive impact in the lives of others.

Position Overview

As a valued member of our Energy Services team, the Data Entry Clerk plays a crucial role in maintaining organized and up-to-date digital files to support the day-to-day operations of our programs. You will be responsible for accurate data management, document organization, and providing essential administrative support that enables our team to deliver critical services to community members who need them most.

This is a full-time remote position, offering you the flexibility to work from home while remaining connected to our team through modern communication tools. You'll be working Monday through Friday during standard business hours, with occasional flexibility needed for team meetings and training sessions.

Key Responsibilities

Your primary responsibilities as a Data Entry Clerk at arenaflex will include:

• Client Records Management: Input and maintain updated client status records in the Statewide Client Service Center, accurately reflecting the current production pipeline and ensuring all information is current and accessible.


• Communication Monitoring: Monitor emails, logging documents, and communications in the Monday.com platform upon receipt to ensure seamless information flow between team members and departments.


• Database Management: Follow program guidelines for the use of all required database systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, and any other systems as required by our programs.


• File Organization: Maintain organized digital and paper participant files in accordance with program guidelines, ensuring compliance with agency and funder requirements at all times.


• Team Collaboration: Collaborate with program staff to support, enhance, and promote communication and consistency in the delivery of services to our community members.


• General Clerical Support: Assist with various clerical duties, including filing, mailings, phone coverage, and other administrative tasks as needed.


• Remote Work Availability: Maintain availability for remote work, attending meetings, calls, responding to emails, and conducting regular duties as needed to meet program requirements.


• Professional Development: Attend all required staff meetings, supervision, training, and contractual meetings. Participate in mandatory agency training and other relevant professional development activities.


• Confidentiality: Ensure strict confidentiality is maintained in all aspects of the role, protecting sensitive client information and adhering to privacy regulations.


• Additional Duties: Perform related work as required to support the successful operation of our Energy Services Programs.

Required Qualifications and Skills

To succeed in this role, you should possess the following qualifications:

• Education: Associate degree or equivalent professional experience in a related field.


• Experience: Two years of experience in Human Services or a related field, or applicable work experience working with diverse individuals and families with low incomes.


• Substitution Equivalency: Additional appropriate education may be substituted for experience, or additional directly related experience may be substituted for education at the discretion of the hiring manager.


• Language Skills: Bilingual in Spanish is strongly preferred, as this will enable you to serve a broader range of community members effectively.

Essential Competencies for Success

Beyond formal qualifications, we seek candidates who demonstrate:

• Exceptional Attention to Detail: The ability to accurately input and maintain data with precision, ensuring all records are complete and error-free.


• Strong Organizational Skills: Proficiency in maintaining organized digital and physical files, with the ability to quickly locate information when needed.


• Technical Proficiency: Comfortable learning new software systems and databases; familiarity with Monday.com or similar project management tools is advantageous.


• Communication Skills: Excellent written and verbal communication abilities, with the capacity to correspond professionally with team members and stakeholders.


• Time Management: Ability to prioritize tasks effectively, manage multiple deadlines, and work independently in a remote environment.


• Confidentiality & Ethics: Unwavering commitment to maintaining confidentiality and handling sensitive information with the highest level of integrity.


• Customer Service Orientation: A genuine desire to support community members and contribute to positive outcomes for the families we serve.


• Adaptability: Willingness to learn new processes, adapt to changing program requirements, and embrace continuous improvement.

Why Join arenaflex?

At arenaflex, we recognize that our employees are our most valuable asset. We are committed to creating a supportive, inclusive work environment where you can grow both personally and professionally. When you join our team, you become part of something bigger than yourself—you become part of a movement dedicated to uplifting our community.

Comprehensive Benefits Package

We offer an extensive range of benefits designed to support your well-being and financial security:

• Health Insurance: Comprehensive medical coverage to keep you and your family healthy.


• Dental Insurance: Dental coverage to ensure your oral health is well cared for.


• Vision Insurance: Vision benefits to support your eye health needs.


• Flexible Spending Account (FSA): Tax-advantaged savings for qualified healthcare and dependent care expenses.


• Paid Time Off (PTO): Generous time off to relax, recharge, and maintain work-life balance.


• Hybrid Work Opportunities: Benefit from a flexible work environment that suits your lifestyle, with remote work options available.


• Student Loan Forgiveness: We're here to help ease your student loan burden through eligible programs.


• Tuition Remission: Invest in your education with our tuition remission program, supporting your ongoing professional development.


• Employer-Sponsored Retirement: Secure your future with our retirement plan contributions.


• Pet Insurance: Ensure your furry friends receive the best care with our pet insurance options.


• Employee Discounts: Access exclusive discounts and perks from various partners.

Professional Growth and Development

We believe in investing in our employees' growth. As part of the arenaflex team, you'll have access to:

• Comprehensive onboarding and training programs


• Ongoing professional development opportunities


• Career advancement pathways within the organization


• Supportive supervision and mentorship


• Access to relevant industry conferences and workshops


• Cross-functional collaboration opportunities

Work Environment and Culture

Our culture is built on respect, collaboration, and a shared commitment to community service. Even in our remote work setting, we maintain strong connections through regular team meetings, virtual check-ins, and collaborative projects. We value diversity and inclusion, welcoming team members from various backgrounds who share our passion for making a difference.

You'll find that at arenaflex, your voice matters. We encourage open communication, creative problem-solving, and continuous improvement. Your ideas and insights contribute to how we better serve our community members. We celebrate achievements, support one another through challenges, and maintain a positive, productive work atmosphere.

How to Apply

If you're ready to take the next step in your career and join a team that's making a meaningful difference in the community, we encourage you to apply today! This is your opportunity to grow professionally while contributing to vital services that help families maintain safe, energy-efficient homes.

At arenaflex, we believe that everyone has something valuable to contribute. Your attention to detail, organizational skills, and dedication to community service will make you an invaluable member of our team. We'll provide you with the training, support, and resources you need to succeed in this role and advance in your career.

Apply now to become part of a workplace that truly values your well-being and personal growth. Join us at arenaflex and experience the fulfillment that comes from knowing your work directly impacts families in need. Together, we can build stronger, more resilient communities—one record, one family, one success at a time.

We look forward to welcoming you to the arenaflex family!