Dynamic D365 Engagement Manager

Long View. A career that helps you get more out of life.

A Long View career helps you get more out of life. We don’t just say it, we prove it. Every day. We’re proud of our reputation as one of North America’s most dynamic IT providers — and we’re even prouder of our culture that allows our people to live life to its fullest. At Long View, we create an environment of collaboration and support, of innovation and enthusiasm, of inclusion and belonging. As a member of the Long View team, you’ll see how our company’s core pillars — Integrity, Competence, Value, and Fun — resonate through the workplace. And in a recent survey, 89% of Long View team members rated Long View as a good or great place to work!

Are you a senior D365 Engagement Manager with a track record of success delivering Dynamics or ERP implementations? Do you thrive in a fast-paced environment?

We are seeking a dynamic and client-centric Engagement Manager to lead the successful delivery of Microsoft Dynamics 365 Finance & Operations (F&O) and Customer Engagement (CE) implementations. In this pivotal role, you will be responsible for owning the end-to-end customer relationship, managing scope, ensuring solution delivery excellence, and aligning business value with client priorities. You will serve as the trusted advisor and primary point of contact for key stakeholders, overseeing all aspects of project delivery and client satisfaction across ERP and CRM workstreams.
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A Day in the Life:

Developing detailed work plans, schedules, project estimates, resource plans, and status reports, conducting risk analysis and monitoring the progress of plans against project milestones and budgets

Connect and guide the project team to minimize turn and down time

Analyzing and documenting requirements by liaising with a range of users in the organization

Leverage expertise to support the go love dates identified for the project

Support a team of the Dynamics team, Business Units, and vendors to deliver agreed upon objectives and measurements, on time and within budget

Work directly with the project teams to hit integration goals between the Dynamics modules and automate data processing

Manages the integration of vendor tasks and tracks and reviews vendor deliverables

Recommending operational strategies and plans that could directly impact results

Requires communication with executive leadership on matters of strategic importance

Guide projects from conception to final implementation and measure the results in a data driven manner

What You Bring:

10+ years of experience in ERP/CRM delivery, including 5+ years leading D365 F&O and/or CE programs

Demonstrated success managing enterprise-scale Dynamics 365 implementations ($ 1 M+)

Strong understanding of financials, supply chain, sales, service, and/or customer experience domains

Exceptional client-facing and executive communication skills

Deep knowledge of the Microsoft Dynamics 365 platform, Power Platform, and related ISVs

Program Management with multiple lane / department delivery

Experience in a consulting environment or a similar fast-paced industry

An analytical mind and creative problem-solving ability

Exceptional communication skills

Knowledge of change and problem management, and the ability to anticipate risks

Ability to build relationships and foster trust with stakeholders, project teams and project leaders

Strong team-oriented mindset with the proven ability to lead on complex IT projects

What Makes You Extra Awesome:

PMP Certification

Certified Scrum Master

SAFe Certification

Why Work at Long View?

Great people and culture

Comprehensive benefits plan

Career Growth – Permanent staff positions, paid training, career life planning, and relocation and travel opportunities

Interesting Work – Be part of exciting projects while accessing all the latest technologies

Flexible Environment – A workplace that values the importance of flexibility for personal/professional growth, happiness, and wellness

\n$106,400 - $139,360 a year
Expected Salary Range plus 15% variable earnings
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Long View’s mission of building the best and most sustainable team-driven organization requires dedicated and ambitious people. Through employee resource groups, impactful and effective conversations, townhalls and various company-wide training, including how to reduce unconscious bias, we are fostering an inclusive environment. We are committed to taking consistent, positive and lifelong action to be a diverse and equitable workplace because we know that the most effective companies are made up of people with varied identities, experiences and backgrounds.

Long View is an equal opportunity employer. If you have any accommodation requests for your interview or the role, please let your friendly Recruiter know