Director – Technical Consultant
Posted 2026-05-06
Remote, USA
Full-time
Immediate Start
- Job Description:
- Own and lead Ramp’s full Technical Consultant function, guiding their professional development, fostering a high-performance culture, and ensuring alignment with Ramp’s strategic goals
- Partner with Sales, Account Management, Product, and Partners to advocate for integration development that aligns with customer needs
- Collaborate with Ramp Customer Success and Account Management leaders to ensure customers effectively utilize our product and achieve their goals
- Support Sales and Post-Sales teams in executing advanced technical and accounting implementations for Ramp
- Develop and implement strategies to improve customer engagement, increase renewal rates, and identify opportunities for upselling
- Work alongside Product, Product Marketing, and Product Operations to create and maintain technical assets and an internal knowledge base of customer use cases and best practices
- Provide strategic input to the product development process, ensuring that customer feedback and market trends are incorporated
- Requirements:
- 8+ years of experience in Solutions Consulting, Sales Engineering, Solutions Architecture, or similar customer-facing roles
- 5+ years in a leadership role, managing technical teams in a SaaS or financial technology environment
- Bachelor’s degree in computer science, engineering, business, finance, accounting, or a related field
- Proficiency in IdP, HRIS, and/or ERP solutions
- Expertise in accounting systems, controllership needs, and finance/accounting workflows preferred
- Exceptional communication, organizational, and project management abilities
- Strong skills in engineering, system design, and technical specification writing
- A proactive mindset, adaptability, and comfort in a fast-paced, high-growth startup environment
- Proven ability to lead and inspire a team, driving results and fostering a collaborative culture
- Benefits:
- 100% medical, dental & vision insurance coverage for you
- Partially covered for your dependents
- One Medical annual membership
- 401k (including employer match on contributions made while employed by Ramp)
- Flexible PTO
- Fertility HRA (up to $10,000 per year)
- Parental Leave
- Unlimited AI token usage
- Pet insurance
- Centralized home-office equipment ordering for all employees
- Health and Wellness stipend
- In-office perks: lunch, snacks, drinks, and more
- Budget for intra-office travel
- Relocation support to NYC or SF (as needed)