Director, Global Trade Compliance Consulting

Mallory Alexander International Logistics, a global third-party logistics (3PL) provider, is seeking a Logistics Professional to join our growing team.

We are seeking a dynamic and results-driven Director to lead our M-PACT Trade Compliance Consulting team. M-PACT is a specialized consulting practice focused on supporting importers and exporters with comprehensive trade compliance solutions. This role is responsible for driving client engagement, expanding the business through organic growth and new client acquisition, developing new service offerings, and ensuring excellence in service delivery.

Duties and Responsibilities:

Client Engagement & Business Development

Serve as a primary point of contact for key clients, building strong, trusted relationships

Drive organic growth within existing accounts while proactively identifying and securing new business opportunities

Lead client presentations, proposals, and solution design tailored to trade compliance needs

Draft, review, and negotiate proposals, statements of work, and client agreements

Represent M-PACT in client meetings, industry events, and business development initiatives

Product & Service Development

Develop and expand M-PACT’s portfolio of trade compliance consulting services

Identify market needs and create new solutions, tools, and service offerings to drive revenue growth

Standardize and package services to improve scalability and consistency

Leadership & Team Management

Lead, mentor, and develop a team of trade compliance professionals

Manage multiple concurrent projects, ensuring timely delivery and high-quality outcomes

Foster a collaborative, accountable, and performance-driven team culture

Provide guidance, training, and development opportunities to enhance team capabilities

Operational Excellence

Oversee project execution to ensure compliance with regulatory requirements and internal standards

Establish and implement best practices, standard operating procedures, and process improvements

Monitor project timelines, resource allocation, and deliverables to ensure client satisfaction

Subject Matter Expertise

Serve as a subject matter expert on U.S. import/export regulations, including customs compliance and trade programs

Advise clients on compliance strategies, risk mitigation, and regulatory changes

Ensure all consulting services align with current laws and industry standards

Qualifications:

Licensed U.S. Customs Broker (Required)

Minimum 5+ years of experience in import and export compliance

Proven experience in a client-facing, consulting, or advisory role

Demonstrated success in business development and client growth

Experience developing proposals, scopes of work, and client agreements

Strong leadership experience with the ability to manage and develop teams

Experience overseeing multiple projects in a fast-paced environment

Excellent communication, presentation, and interpersonal skills

Strong analytical and problem-solving abilities

Preferred Qualifications:

Experience within a trade compliance consulting firm or similar advisory role

Knowledge of CTPAT, FTAs, reconciliation, HTSUS classifications, duty drawback, trade remedies, and other trade programs.

Experience with post entry corrections and correspondence such as PSC, Protest, 520(d), and responding to CBP CF28/29.

Experience developing and launching new consulting products or service lines

Established industry network and client relationships.

Cargowise and ACE portal experience a plus.

The salary for this position ranges from $125,000 to $140,000, depending on experience and geographic location. The role also includes a comprehensive benefits package, which covers medical, dental, vision insurance, a 401(k) plan, and paid time off.
Why Mallory Alexander?

Mallory Alexander International Logistics is a leading full-service logistics provider established in 1925. With more than 10 facilities in the U.S. and 3 in Asia, Mallory Alexander supports manufacturers, retailers and other suppliers in the storage and shipment of their valuable cargo, and we do it with confidence–on time, with care, everywhere. We proudly offer competitive compensation, robust benefits and a family environment, an environment where our dedicated employees are able make an impact on our customers' experience.

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