Delivery manager – Middle

Overview: SOFTSWISS is hiring a Delivery manager to join a newly established Special Projects Team within the Marketing Development department. We are looking for a proactive and highly organized Project Manager to lead cross-functional initiatives, coordinate complex workflows, and drive the successful delivery of strategic marketing and business projects across the organization. Purpose of the role: You will be responsible for leading and coordinating strategic cross-functional projects within the Special Projects Team, ensuring initiatives are delivered efficiently and aligned with business goals. You will help structure processes, align stakeholders, and drive execution across multiple departments, contributing to the successful launch and scaling of high-impact business and marketing initiatives. Key responsibilities: Gather, clarify, and structure requirements from Marketing business stakeholders

Translate business requests into clear tasks for Development, QA, and Design teams. Collaborate with the team on task decomposition

Manage the team's backlog and roadmap

Plan team activities within two-week sprint cycles. Monitor timelines, statuses, risks, dependencies, and scope changes

Maintain regular communication with stakeholders

Facilitate status meetings and document agreements and decisions

Define acceptance criteria for tasks and deliverables

Participate partially in business acceptance and validation of delivered results

Support the establishment and improvement of processes within a newly formed team

Ensure delivery transparency for both business stakeholders and the team

Required Experience:
2+ years of Project Management experience

English proficiency at B2 level or higher, including written communication, meetings, documentation, and negotiations

Russian proficiency at B2 level or higher

Experience working in IT and/or web development environments

Proven experience in gathering, clarifying, and formalizing requirements

Ability to work effectively with business stakeholders and manage their expectations

Experience decomposing tasks in collaboration with Developers, QA Engineers, and Designers

Experience managing backlogs and roadmaps

Experience planning team activities and overseeing delivery execution

Ability to define clear acceptance criteria. General understanding of web development concepts, including frontend, backend, APIs, CMS platforms, domains, and hosting

Experience working with distributed or remote teams

Hands-on experience with the following tools: Jira Confluence Slack Google Docs Figma Miro

Nice to have:
Experience launching projects from scratch

Experience in marketing, partnership, affiliate, or digital projects

Experience building and improving processes within a newly established team

Experience working with two-week sprint cycles

Understanding of hybrid project management approaches without strict adherence to Scrum or Kanban frameworks

Ability to write user stories and use cases

Experience collaborating with SEO, Content, Analytics, CRM, and BI teams

Experience using AI-powered tools in project management activities

Working knowledge of Figma, including reviewing designs, commenting, and validating implementation against mockups

Our Benefits:
Private health insurance

Sports benefits

Comprehensive Mental Health Program

Free English lessons (online)

Local language courses

Paid time off

Maternity leave support

Referral program rewards

Upskilling, internal workshops, and participation in professional conferences and corporate events