Data Reporting Specialist

The North Carolina Department of Health and Human Services (DHHS) is one of the largest agencies in the state, responsible for ensuring the health and well-being of North Carolinians. They are seeking a Data Reporting Specialist who will manage child support incentives, prepare federally mandated reports, and work with data warehouse teams to develop and analyze queries and reports.

Responsibilities

• Manage child support incentives
• Ensure incentive funds are accurately distributed and disbursed to county Child Support Services offices
• Preparation of all federally mandated reports
• Monitor incentive performance
• Analyze and interpret statistical data to identify significant trends and predictive outcomes
• Work with the data warehouse team to design, develop and test data warehouse queries and reports by creating, modifying and updating business requirements
• Work with federal, state and local auditors to ensure program security and accuracy
• Preparation of federal, state and internal reports regarding program performance
• Retrieve and analyze data from various data sources, generate reports, provide analysis and recommendations to Manager, Child Support Services Section Chiefs and Director to assist with decisions concerning the program
• Calculation of Incentive Payments
• Evaluate federal, state and county program performance in relation to incentive grant award and provide recommendation to stakeholders
• Participate in the design, development, update and testing for the Automated Collection and Tracking System (ACTS functionality in data warehouse
• Assist statewide child support users with queries needed to achieve case management and performance measure goals and outcomes
• Develop training material and train users on the use of data warehouse
• Assist with computer software and/or hardware and provide training as needed

Skills

• Bachelor's degree from an appropriately accredited institution and one year of experience in HR, budgeting, research or administrative management; or an equivalent combination of education and experience
• Demonstrated knowledge of the North Carolina Child Support Services Program
• Experience using Client Services Data Warehouse (CSDW) and the Automated Collection and Tracking System (ACTS)
• Demonstrated ability to prepare statistics for spreadsheets, charts and data analytics with various software applications
• Ability to work independently and manage several projects simultaneously
• Strong organizational, analytical, and written/oral communication skills
• Demonstrated knowledge executing queries and importing data to various software applications

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