Data Operations Manager

Grade A - £55,172 (National) or £61,028 (London - for London office based or home-based workers within the boundary of the M25) – There is also an additional homeworking allowance of £600 per annum for those working from home. For exceptional candidates a higher salary may be available.

Contracted Hours: Full time 37 hours per week

Contract Type:  Fixed Term or Secondment Opportunity until 30 April 2027 (to deliver a project funded for this period
only)

Location: Homebased

Closing date: Tuesday 28 April 2026 at 11.59pm

Picture this
Imagine leading the operational backbone of CQC’s Enterprise
Data Platform (EDP), ensuring that data services are reliable, well-managed,
and consistently deliver value to the organisation.

CQC’s cloud-based Enterprise Data Platform is built on Microsoft
Azure to deliver governed data and analytics, integration and archiving
capabilities.

As Data Operations Manager, you will play a key role in ensuring
that demand is effectively managed, services are stable and high-quality, and
that the organisation can confidently rely on the platform to support its
insight and regulatory requirements .

The role
You’ll play an important part in delivering our mission. In this
role, you’ll:

• Lead the operational management of the Enterprise Data Platform, ensuring services are reliable, controlled and meet organisational needs
• Manage demand,
  incidents, changes and releases, ensuring work is prioritised and
  delivered effectively
• Provide
  operational oversight and reporting, giving clear insight into
  performance, demand and value delivered
• Oversee
  data quality monitoring and assurance, ensuring issues are
  identified and resolved
• Work
  closely with the Data Platform Lead and Principal Data Engineer to ensure
  that platform capabilities and engineering standards are delivered
  effectively in practice

What you’ll do

• Manage demand, incidents, changes, releases and CAB
• Provide
  operational reporting on performance, volumes and trends
• Oversee
  data quality monitoring and issue resolution
• Manage
  data engineering teams
• Ensure
  operational readiness and CI/CD

Show us

We will be looking for:

• Experience managing data or technical operations
• Knowledge
  of incident, change and release processes
• Ability
  to provide clear operational reporting
• Experience
  working with data engineering teams
• Strong
  prioritisation and stakeholder skills

Join us and help CQC
run a reliable, high-performing data platform that delivers real value to the
organisation

Compliance
Note for internal candidates:
This is a secondment/fixed term
opportunity. Please read the recruitment and selection policy section on
secondments. You must discuss your application with your line
manager before applying.

To progress your application, you’ll need to provide evidence of your right to
work in the UK. Without valid right to work you won’t be eligible for the
role. We are unable to offer sponsorship for this role. Some
roles may also be subject to a satisfactory DBS check.

Next steps
If you apply, you’ll need to create a profile and complete an online application form. Your application will be completely anonymous.  Please see our information for applicants for more details on the process. We contact every applicant to let them know the outcome of their application, so you will hear from us whether or not you are shortlisted.

You can read the full details of the role in the Job Description

If you’d like an informal chat about the role contact – Taryn Coop, Deputy Director of Enterprise Data & Reporting; [email protected]. For general enquiries, please email [email protected].

The Benefits
We
offer a wide range of benefits, including:

• Annual leave starting at 27 days per year, rising to 32.5 days with service, plus bank holidays (usually 8 days per year).
• Training and development opportunities.
• Wellbeing initiatives, such as gym discounts and meditation.
• NHS pension scheme, with around 14% employer contribution.
• Discount schemes (including eligibility for a Blue Light card, at a cost of £4.99 and valid for 2 years), reward vouchers, car leasing and more!

Please see our benefits page for the full list.

Equity for all
We know job descriptions can feel intimidating. Research shows they can cause some people to doubt whether they’re a good fit. This happens more often to people from underrepresented groups (e.g. ethnic minority backgrounds). If this role interests you, we encourage you to apply. Your unique perspective, skills, and experience could be exactly what we need.
We want every candidate to feel supported and able to do their best. If you need adjustments to our process, we’ll work with you to remove any barriers. Visit our accessibility page for more on this. If you’d like to chat, please contact [email protected]. Please note, if you have previously informed us of adjustments you need for interview or within your role these are not carried over and must be discussed for each individual application you make.

We promote a workplace where fairness, respect and inclusion are a priority. Diverse teams make our work better, help us deliver our mission and make our culture stronger. See our ED&I page for more about this.

We welcome
applications from everyone, and colleagues can find support
and community among our many employee networks. This includes people of any:

• Age
• Sex
• Gender identity or expression
• Sexual orientation
• Religion or belief
• Ethnicity
• Disability

Values and vision
We are guided by our core values, which shape our work and our culture.
Excellence – being a high-performing organisation.
Caring – treating everyone with dignity and respect.
Integrity – doing the right thing.
Teamwork – learning from each other to be the best we can.
We are a disability confident employer and a carer confident employer.

A Note on AI
AI tools can be great for research and refining ideas, but we want to learn about you. If you use AI or Chatbots to help you with your application, keep these points in mind:

•        AI can support research, structuring and refining your writing, but your application must reflect your real skills and experience.
•        Spell-checking and condensing word counts are great ways to use AI effectively.
•        Do not copy and paste AI generated answers. These will not help you stand out; remember we want to hear about your skills and experience.
•        Providing false and insincere examples goes against our core values of honesty and integrity and may lead to your application being withdrawn or termination of your employment.