Data Analyst & IT Support

Tayco is a company focused on operational performance metrics, and they are seeking a Data Analyst & IT Support to gather, analyze, and report data. This role involves supporting the Operations Team with actionable insights and ensuring data integrity through various responsibilities.

Responsibilities

• Gather data from internal and external sources, ensuring accuracy and completeness
• Clean, organize, and maintain datasets to ensure data integrity and consistency
• Use database management tools to efficiently store, retrieve, and manage data
• Analyze datasets using statistical methods to uncover trends, patterns, and actionable insights
• Develop and maintain dashboards and visualizations using tools such as Excel, Tableau, Power BI, Python, or R to communicate findings effectively
• Identify and address business challenges through data-driven solutions and recommendations
• Create and deliver comprehensive reports summarizing key metrics, trends, and actionable insights
• Present findings to stakeholders clearly and concisely, enabling informed decision-making
• Monitor and analyze performance indicators, providing regular updates and insights
• Collaborate with cross-functional teams to understand data needs and gather requirements
• Translate business objectives into clear, actionable data requirements
• Support data-driven decision-making across departments by providing reliable and timely analysis
• Apply predictive modeling, trend analysis, and other statistical techniques to forecast and optimize outcomes
• Identify opportunities for process optimization and automation through data insights
• Responding in a timely manner to IT related issues and requests
• Installing and configuring computer hardware (printers, scanners, tablets, etc.) and/or software (Office, ERP, Solidworks, etc.)
• Providing technical support and training across the company (in person or over the phone, teams)
• Creating accounts for new hires and deleting/disabling them upon departure to maintain security
• Repairing and replacing equipment as necessary
• Testing new technology
• Other duties as required

Skills

• Bachelor's degree in computer science, Statistics, Mathematics, or related field
• Experience in data analysis or a related field (or equivalent academic experience)
• Ability to work with large datasets and perform data cleaning and manipulation
• Proficiency with data visualization tools (e.g., Tableau, Power BI)
• Experience with databases and querying languages (e.g., SQL)
• Knowledge of programming languages (e.g., Python, R)
• Strong analytical thinking, attention to detail, and problem-solving skills
• Experience with statistical analysis and modeling
• Ability to work independently and in cross-functional teams
• Excellent communication and presentation skills
• Proficiency with SmartSheet is an asset

Benefits

• Flexible work arrangements (work from the office 1 day per week after Orientation)
• Active Social Committee with wonderful company culture
• Active Inclusion, Diversity, Engagement, and Accessibility Committee with monthly initiatives to promote inclusivity
• Opportunities for growth and development
• Great team to work with!

Company Overview