Data Analyst-II

Position Details:
Job Title: Data Analyst-II/ CRM Data Quality Analyst - Ads & Promotions
Location: Remote
Duration: 5-month contract
Pay Range: $45.00 - $48.00/hr. on W2
Job ID: #26-10940

Role Overview:
• Client is seeking a detail-oriented CRM Data Quality Analyst to support the Ads & Promotions business within the Franchise segment.
• This role is responsible for ensuring the accuracy, consistency, and integrity of CRM data that powers sales, account management, and marketing initiatives.
• You will play a critical role in maintaining clean and reliable data across systems, enabling better decision-making, campaign execution, and partner engagement.
• This position requires a strong analytical mindset, a high level of attention to detail, and the ability to collaborate cross-functionally with Sales, Account Management, and Operations teams.
Key Responsibilities:
• Reconcile data across multiple systems (CRM platforms, internal tools, data exports, and reporting dashboards) to ensure consistency and accuracy
• Identify, investigate, and resolve duplicate, incomplete, or inconsistent records within the CRM
• Execute bulk data cleanup and normalization efforts, including standardizing naming conventions, formatting, and account hierarchies
• Conduct regular audits of CRM data quality and proactively surface systemic issues impacting data integrity
• Build, maintain, and improve data validation rules, workflows, and QA processes to prevent future data issues
• Partner closely with Sales, Account Management, and Operations teams to correct data discrepancies and reinforce best practices
• Document data processes, cleanup methodologies, and governance standards
• Recommend and implement process improvements to support ongoing data hygiene and scalability
Required Qualifications:
• 2-5 years of experience in data quality, operations, CRM management, or a related field
• Hands-on experience with CRM platforms (e.g., Salesforce or similar systems)
• Strong proficiency in Excel or Google Sheets (e.g., pivot tables, VLOOKUP/XLOOKUP, data manipulation)
• Experience with data reconciliation, cleansing, and validation techniques
• Exceptional attention to detail and ability to spot inconsistencies and patterns in data
• Strong organizational and problem-solving skills Preferred Qualifications
• Experience supporting Ads, Promotions, or Sales Operations functions
• Familiarity with franchise or multi-location business models
• Basic SQL or experience querying datasets
• Experience working with large datasets and bulk data operations
• Exposure to data governance or data stewardship practices
Additional Manager's notes:
• Sets up new customers, establishing the customer role in the system.
• Contacts customers to request additional information and to verify customer data.
• Troubleshoots and resolves issues relative to customer setup using established guidelines.
• Works with supervisor to develop solutions when problem is more complex of affects multiple processes across the department.
• Completes requests within established timeframes and keeps requestor notified of status. Ensures data accuracy, validity, and completeness in results.
• Creates and updates core master data procedures as directed.
• Begins to demonstrate understanding of processing customer requests to downstream processes/systems.
• Participates on projects as required and assigned by management.
• Identifies technical issues encountered in the production environment to the IT department and escalates for resolution.

Regards,
Ananya Nagaraj
Technical Recruiter
Cell: 682-284-1057,
Email: [email protected],
Artech Information Systems LLC
360 Mt. Kemble Avenue., Suite 2000
Morristown, NJ 07960
Website: www.artech.com