Cybersecurity GRC Program Lead

Echo is seeking a Cybersecurity GRC Program Lead to build the operating system for security governance, risk, controls, evidence, and exceptions across the enterprise. This is a hands-on leadership role for someone who can select and drive adoption of a primary cybersecurity framework, build the control ownership model, build & improve evidence operations, accelerate questionnaire throughput, and create practical governance mechanisms that work with real engineering and business teams.

This role is not limited to policy writing or audit coordination. It is intended to make security governance real and measurable across the enterprise by building practical operating mechanisms around risk, controls, evidence, exceptions, and stakeholder accountability. In the staffing plan, this role is explicitly intended to select and operationalize the primary framework, likely starting with NIST CSF 2.0 while mapping outward to ISO 27001 and other requirements for customer, audit, and international needs.
What you will do
Lead selection, adoption, and operationalization of Echo’s primary cybersecurity framework and related standards structure, with NIST CSF 2.0 as the likely management layer
Build and maintain a control ownership model across Technology, Engineering, Platform, Network, EUC, Asset, Data, Integrations, and Security
Translate existing policies into measurable operating practices, control expectations, evidence requirements, review cadences, and exception workflows
Partner with security architecture, engineering, and operations teams to ensure that governance expectations are practical, technically grounded, and enforceable
Drive enterprise risk and control assessments, including facilitating discussions on control design, effectiveness, and remediation priorities
Build an evidence library structure while defining repeatable collection, review, reuse, and freshness cadences
Improve security questionnaire workflows through standardized responses, evidence reuse, service-level expectations, and clearer ownership
Coordinate third-party security intake and help define tiering, minimum security requirements, documentation expectations, and escalation paths
Partner with Internal Audit and business stakeholders on readiness efforts, compliance reviews, and operational audit support
Track policy exceptions, control gaps, remediation commitments, and overdue actions through closure, including clear owners and time bounds
Provide security governance input on supplier security requirements, contractual obligations, and ongoing review expectations
Produce reporting for leadership on framework maturity, control ownership, policy currency, evidence readiness, exception status, and risk trends
Lead the evolution to and support of continuous compliance capabilities to improve control visibility, evidence freshness, and audit readiness
Manage and evolve the organization’s trust center, including published security documentation, customer-facing assurance materials, and the processes that keep content current and supportable

What success looks like
In the first 60 to 90 days, this role is expected to produce a framework decision package, define the control ownership model, stand up an evidence library structure, improve questionnaire operations, and establish practical workflows for exceptions and third-party intake. Over 12 months, success means framework adoption becomes measurable, control ownership is visible, evidence is reusable, customer and audit due diligence become less reactive, and policy exceptions and control gaps are actively managed.
What you bring
7+ years in cybersecurity GRC, security risk, audit readiness, compliance operations, or related functions, with clear experience building or maturing governance operating models
Strong experience operationalizing NIST CSF and translating controls across frameworks such as ISO 27001, SOX, SOC 2, or similar frameworks
Experience building or maturing security governance programs in complex enterprise environments with multiple technical stakeholders
Experience with risk assessments, control design reviews, exception management, and remediation tracking
Strong understanding of third-party risk, supplier security reviews, security questionnaires, and governance workflows that scale beyond one-off reviews
Experience partnering with technical teams to influence architecture, engineering, and operations outcomes in a practical, technically credible way
Ability to turn policy and framework language into concrete operating practices, ownership expectations, and measurable evidence
Strong writing, stakeholder management, and executive communication skills
Preferred qualifications
Experience supporting SOC 2, ISO 27001, CTPAT, SOX or similar audit/readiness efforts
Experience with evidence management, control testing, internal audit coordination, or related assurance processes
Experience with continuous compliance platforms, including evidence automation, control monitoring, and audit readiness workflows
Experience managing a trust center or similar customer assurance portal and keeping security documentation current and reusable
Familiarity with enterprise technology environments spanning cloud, identity, endpoint, network, and application security domains

Echo Global Logistics is a leading provider of technology-enabled transportation management services. As a third-party logistics provider, we simplify transportation management for our clients and carriers, handling crucial tasks so they can focus on what they do best. From coast to coast, dock to dock, and across all major transportation modes, Echo connects businesses that need to ship their products with carriers who transport goods quickly, securely, and cost-effectively.

Why this role matters
Echo already has a policy foundation, including formal expectations for information security governance, access control, supplier security, and compliance review. What is needed now is a leader who can turn those policies into a durable governance operating system with clear ownership, evidence discipline, exception management, and measurable accountability.

Work environment/physical demands summary:
This job operates in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office with an open seating floor plan. The employee may encounter frequent interruptions throughout the work day. The employee is regularly required to sit, talk, or hear.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, or Vietnam era or other protected veteran.

#LI-SG1
#Remote

Benefits
For more information about our benefit offerings, please visit our careers page at https://www.echo.com/company/careers.

Compensation
$112,498.00-163,571.00 per year

This role is eligible for a bonus that is based on a combination of personal and business performance.