Customs Trade Coordinator – International Logistics & Trade Compliance Professional

About arenaflex

Welcome to arenaflex, a global leader in logistics and supply chain management that connects businesses and communities across the world. For decades, arenaflex has been at the forefront of international trade, providing seamless shipping, transportation, and customs solutions that keep global commerce moving. Our commitment to excellence, innovation, and people-first values has made us one of the most trusted names in the logistics industry.

At arenaflex, we believe that our greatest asset is our people. We foster a culture of collaboration, integrity, and continuous learning, where every team member plays a vital role in delivering exceptional service to our customers. Whether you're just starting your career or looking to advance in the logistics field, arenaflex offers an environment where you can grow, thrive, and make a meaningful impact.

We are currently seeking a talented and detail-oriented Customs Trade Coordinator to join our dynamic team. This is an exciting opportunity for individuals who are passionate about international trade, have a keen eye for detail, and want to be part of a globally recognized organization.

Position Overview

As a Customs Trade Coordinator at arenaflex, you will play a critical role in ensuring smooth and compliant international shipping operations. You will be responsible for managing customs documentation, coordinating with government agencies, and ensuring that all import and export activities adhere to regulations. This position requires a strong understanding of trade compliance, excellent organizational skills, and the ability to work effectively in a fast-paced environment.

This is a full-time position based in New York, USA, with competitive compensation and comprehensive benefits. If you are looking for a rewarding career in international logistics and trade compliance, we invite you to apply and become part of the arenaflex family.

Key Responsibilities

As a Customs Trade Coordinator, you will be tasked with a variety of responsibilities that are essential to our operations. Your daily duties will include:

• Client Service Excellence: Provide exceptional customer service to internal and external clients, addressing inquiries promptly and professionally. Build and maintain strong relationships with customers to ensure their needs are met and exceeded.


• Customs Documentation Management: Accurately retrieve and organize goods information for customs release from databases, standard operating procedures (SOPs), duty books, websites, and customs authorities. Ensure all documentation is complete, accurate, and submitted on time.


• Data Entry and Processing: Perform data entry and processing of various import-related documentation for submission to US Customs and other Participating Government Agencies (PGAs). Maintain meticulous records to ensure compliance with all regulatory requirements.


• Record Keeping and Compliance: Maintain and keep current all shipment documentation in full compliance with record-keeping requirements. Ensure all files are properly organized, accessible, and meet legal and regulatory standards.


• Regulatory Adherence: Comply with all international importing and exporting regulations, including customs laws, trade agreements, and industry standards. Stay updated on changes in regulations and implement necessary adjustments to operations.


• Cross-Functional Collaboration: Work closely with internal staff, departments, other arenaflex operations, and clients to deliver a high level of service. Collaborate effectively to resolve issues, share information, and ensure seamless operations.


• Brokerage Shipment Processing: Process company brokerage shipments efficiently and accurately. Manage the movement of goods through customs, ensuring timely clearance and delivery.


• Remote Filing Management: Handle remote filings as required, ensuring all documentation is submitted correctly and in accordance with regulations.


• Policy Compliance: Ensure all departmental and organizational policies are followed meticulously. Adhere to safety, security, and operational guidelines at all times.


• Additional Duties: Perform other or additional duties as assigned by management. Be flexible and willing to take on new challenges as the role evolves.

Qualifications and Requirements

Essential Qualifications

• Education: High School Certificate or GED required. A Bachelor's Degree is preferred and will be considered a strong advantage.


• Experience: No prior industry experience is required, making this an excellent entry point into the logistics and trade compliance field. However, a minimum of six months of work experience is preferred and will be valued.


• Technical Skills: Proficiency in data entry and keyboard skills is required. Must be comfortable working with various software applications and systems.


• Computer Skills: Strong working knowledge of MS Office applications (Word, Excel, Outlook) is required. Familiarity with office equipment including telephone, fax, scanner, printer, and copier is essential.


• Communication Skills: Excellent interpersonal skills, both verbal and written. Ability to communicate clearly and professionally with clients, colleagues, and government agencies.

Preferred Qualifications

• Previous experience in logistics, shipping, or customs brokerage is highly desirable but not mandatory.


• Knowledge of international trade regulations and customs procedures is a plus.


• Familiarity with customs clearance systems and software is advantageous.


• Experience working in a high-volume, fast-paced environment.

Skills and Competencies

To succeed in this role, you will need to possess a combination of technical skills and personal competencies. The ideal candidate will demonstrate:

• Organizational Skills: Strong ability to organize and prioritize tasks effectively. Must be detail-oriented and capable of managing multiple assignments simultaneously.


• Problem-Solving Abilities: Excellent critical thinking and problem-solving skills. Ability to identify issues quickly and develop effective solutions.


• Time Management: Capacity to handle high volumes of work and manage time-sensitive tasks efficiently. Meet deadlines consistently and work well under pressure.


• Independence: Ability to work autonomously with minimal oversight. Take initiative and accountability for your work.


• System Proficiency: Capability to utilize multiple systems and reference materials effectively. Adapt quickly to new technologies and processes.


• Collaboration: Strong interpersonal skills to work effectively with clients, carriers, brokers, government agencies, internal staff, and management at all levels.


• Adaptability: Flexibility to adapt to changing priorities and dynamic work environments.

Career Growth and Development

At arenaflex, we are committed to investing in our employees' professional development and career growth. As a Customs Trade Coordinator, you will have access to a range of training and advancement opportunities, including:

• Comprehensive Training: Paid training provided upon hire to equip you with the knowledge and skills needed to excel in your role. Our robust onboarding program ensures you feel confident and prepared from day one.


• Professional Development: Ongoing training and development opportunities to enhance your expertise in customs compliance, international trade, and logistics.


• Career Advancement: A clear pathway for career progression within the organization. Top performers have the opportunity to advance into senior roles, management positions, or specialized areas within the company.


• Industry Exposure: Gain valuable experience working with a globally recognized leader in logistics and supply chain management.


• Skill Building: Develop transferable skills that will serve you throughout your career, including regulatory compliance, customer service, and operational efficiency.

Work Environment and Culture

Join arenaflex and become part of a supportive, inclusive, and innovative work environment. We pride ourselves on fostering a culture that values diversity, collaboration, and excellence. Here's what you can expect:

• Team-Oriented Atmosphere: Work alongside dedicated professionals who share a commitment to exceptional service and continuous improvement.


• Dynamic Workplace: A fast-paced, challenging environment that keeps you engaged and motivated.


• Inclusive Culture: A workplace where every voice matters, and diverse perspectives are celebrated.


• Work-Life Balance: Supportive policies and programs designed to help you maintain a healthy balance between work and personal life.


• Innovation Focus: Encourage and embrace new ideas that drive efficiency and improve customer satisfaction.

Compensation and Benefits

arenaflex offers an attractive and comprehensive package designed to recognize your contributions and support your well-being. Our competitive compensation and benefits include:

• Competitive Salary: Earn between $20-$30 per hour, commensurate with experience and qualifications.


• Health and Wellness: Comprehensive health, dental, and vision insurance plans to support your physical well-being.


• Financial Security: Retirement savings plans and financial planning resources.


• Paid Time Off: Generous paid vacation, sick leave, and holiday time.


• Employee Assistance Program: Confidential support and resources for personal and professional challenges.


• Employee Discounts: Access to exclusive discounts on products and services.


• Recognition Programs: Awards and recognition programs that celebrate individual effort, innovative ideas, and outstanding performance.

Why Join arenaflex?

At arenaflex, we offer more than just a job – we offer a career with opportunities for growth, development, and success. When you join our team, you become part of a legacy of excellence in global logistics. We are committed to helping you achieve your career goals while providing the support and resources you need to thrive.

Our inclusive work environment, competitive compensation, and focus on employee well-being make arenaflex an ideal place to build a rewarding career. Whether you are starting your journey in logistics or looking to take the next step in your career, we invite you to apply and discover why arenaflex is a great place to work.

How to Apply

If you are ready to take the next step in your career and join a team of dedicated professionals, we encourage you to apply today. Submit your application through our online portal and take the first step toward an exciting and rewarding career with arenaflex.

We are excited to review your application and learn more about how you can contribute to our continued success. Join arenaflex and become part of a team that is shaping the future of global logistics!

arenaflex is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.