Customer Service / Sales - WFH

We are seeking customer service agents with a passion for excellence. Soft sales experience an asset. 

Along with possessing strong problem-solving skills, the incumbent will have an empathetic disposition. The position is full-time, temporary with an opportunity for a permanent placement based on performance.

Essential Responsibilities:

Provide impeccable customer service to all customers

Answer any questions the customer may have about available products and services

Listen to customer concerns and complaints with the goal of identifying the causes of the problem.

Ensure customer satisfaction

Desired Qualifications

Call center or customer service experience preferred

Sales experience an asset

Basic knowledge of computer software and office systems

Secondary Level Passes in Mathematics and English Language

Flexibility to work different shifts (including evenings, weekends, or holidays)

Ability to thrive in fast-paced environment, multitasking while keeping focus on the customer

Excellent listening skills and an empathetic voice and manner

Dedication to customer satisfaction