Customer Service Agent, Medicare Insurance Background
Posted 2026-05-06
Remote, USA
Full-time
Immediate Start
- Job Description:
- Provide day-to-day administrative and client support to the insurance agent
- Assist with client follow-ups, appointment scheduling, and policy documentation
- Handle inbound and outbound calls with professionalism and clarity
- Maintain accurate records and update client information in CRM systems
- Support Medicare-related tasks, including application processing and client communication
- Ensure compliance with insurance and Medicare guidelines
- Requirements:
- Previous experience supporting an insurance agent ( required )
- Experience working with a Medicare agent ( strongly preferred )
- Strong understanding of Medicare plans, enrollment processes, and compliance standards
- Tech-savvy and comfortable learning new systems and software
- Pleasant, professional phone voice with excellent communication skills
- Highly detail-oriented with strong organizational abilities
- Ability to multitask and manage deadlines effectively
- Benefits:
- Health insurance
- Paid time off
- Professional development opportunities