Customer Expert - Spanish - Greece

Position: Customer Expert
Work model: Remote
Location: Greece
Employment type: Full-time
What you will do:
Be the primary point of contact for customer requests, representing one of the world’s most esteemed car brands

Utilize phone calls, e-mails and chats in order to provide a seamless customer experience

Respond to inquiries about products and services, offering expert advice on a range of car-related matters

Resolve issues as they arise – addressing customers’ concerns in a professional and timely manner

Provide accurate and effective roadside assistance

Turn every customer into a happy customer!

Exchange ideas and solutions with your colleagues!

Enjoy your time in Crete!

What you will bring:
Fluency in Spanish

Very good use of English – both in written and spoken language

A profound passion for cars is a big plus

Work experience as a customer support/customer care representative for at least 6 months will be preferred

Highly developed communication skills

A genuine problem-solving mentality and a deep sense of ownership

Tech savviness and learning agility

A positive and adventurous attitude

A sponge that is willing to soak up all the knowledge and experience we offer

What we offer:
Complete relocation support when needed (flight ticket to Athens or Thessaloniki, pick-up & drop – both at no cost to you)

Free accommodation - 2weeks

Competitive monthly salary + 2 extra salaries per year

A generous bonus scheme

Health care benefits and numerous other discounts

Consistent support for anything you may need along the way

Free online Greek language courses