Customer Demand Planner

About the position

We are seeking a detail-oriented and experienced Customer Demand Planner to join our team at Pursuit Aerospace. The Customer Demand Planner will own customer-level demand planning for complex, long lead-time aerospace programs and provide customer-specific insights into the Integrated Demand Review and SIOP processes. This role ensures external customer signals are validated, contractual commitments are understood, and demand is translated into a credible, enterprise-wide unconstrained demand plan supporting manufacturing execution and capacity planning.

Responsibilities
• Own customer-level demand across the enterprise for assigned aerospace customers and programs, consolidating demand across sites, part numbers, and engine platforms
• Analyze customer-driven demand volatility including rate changes, backlog movements, forecast bias, lead-time shifts, and contractual adjustments; quantify risks to manufacturing plans and inventory
• Validate customer demand signals by reconciling customer inputs, open orders, contractual terms, and historical performance
• Act as the enterprise demand planning interface for assigned customers during SIOP Integrated Business Planning cycles
• Surface customer-specific demand risks and insights to the Consensus Review, supporting escalation and trade-off discussions
• Partner with Commercial teams to understand demand drivers and ensure customer inputs are interpreted consistently across the network
• Collaborate with Demand Planning Director and Demand Planning Analyst to ensure customer demand is accurately reflected in the enterprise unconstrained demand signal
• Utilize program, customer, and external data sources and planning applications to forecast engine build programs and long-range demand

Requirements
• Bachelor’s degree in Operations Management, Industrial Engineering, Business Administration, or a related fieldt
• At least 5 years of experience in demand planning, production planning, or operations planning within manufacturing, aerospace, or complex industrial environments
• Must be authorized to work in the U.S. on a full-time bases without sponsorship now or in the future. The Company cannot offer employment to visa holders who require employer sponsorship in the future or cannot work now on a full-time basis.
• Must be able to perform work subject to ITAR/EAR regulations.t

Nice-to-haves
• Advanced proficiency in ERP/MRP systems (SAP, Oracle, Epicor, or similar), demand planning tools, and advanced Excel modeling
• Strong analytical experience working with customer demand in multi-site networks.t
• Demonstrated ability to interpret customer behavior, contractual demand signals, and order patterns, translating them into credible forecasts.t
• Familiarity with long-term agreements (LTAs), backlog-driven demand, and program lifecycle management
• Experience working with long lead-time materials, constrained capacity, and make-to-order / make-to-print environments
• Understanding of SIOP processes in regulated manufacturing environments

Benefits
• Pursuit Aerospace also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements, among other things.