CRM Manager (Microsoft Dynamics) – Contract to Hire

100% Remote | Prefer EST or CT Time Zones

We’re looking for a
CRM Manager
to join a growing team on a
contract-to-hire basis
. This role will focus on owning and optimizing the
Microsoft Dynamics 365 CRM platform
, with a strong emphasis on
marketing technology, customer lifecycle management, and data-driven decision making
.

This is a great opportunity for someone who enjoys blending
CRM strategy, marketing automation, and technical execution
in a fully remote environment.

What You’ll Do
• Lead the strategy, configuration, and ongoing optimization of
Microsoft Dynamics 365 CRM
• Partner with marketing and business teams to support
email marketing, automation, and customer lifecycle initiatives
• Manage and enhance
customer journeys, segmentation, and campaign performance
• Build and support integrations across the
martech stack
• Leverage data to drive insights and performance improvements across CRM and marketing efforts
• Collaborate cross-functionally with stakeholders across marketing, product, and analytics teams
• Troubleshoot and continuously improve system performance, workflows, and user experience

Required Qualifications
• Strong hands-on experience with
Microsoft Dynamics 365 CRM
• Proven background in
marketing technology (MarTech) environments
• Experience with
email marketing, marketing automation, and lifecycle marketing strategies
• Strong
coding/technical skills(comfortable working with integrations, customizations, or scripting)
• Ability to manage CRM workflows, data, and campaigns end-to-end
• Excellent communication and stakeholder management skills

Nice to Have
• Experience with
Power BIfor reporting and data visualization
• Experience integrating CRM with marketing automation tools or customer data platforms