Credit Controller

About the position

The Credit Controller manages accounts receivable, reconciles collections, applies credit policies, and supports client accounts to protect company financial interests.

Responsibilities
• Process daily administrative tasks, including payment posting and invoice handling.
• Reconcile collections against bank statements and resolve discrepancies.
• Apply unallocated payments and maintain hold account ledgers.
• Make credit decisions within approved authority.
• Review client invoices and supporting documents for accuracy.
• Follow up with clients for required documentation and report delinquencies.
• Monitor portfolio performance per credit policies.
• Build and maintain strong client relationships.
• Perform debtor verifications and notifications per procedures.
• Use aging reports, risk scores, and collection queues to prioritize actions.
• Ensure accurate account receivables and proper payment application.
• Identify potential financial issues early and escalate with recommendations.
• Recognize fee-earning opportunities during client interactions.
• Support credit and portfolio management with additional tasks as needed.

Requirements
• Bachelor’s degree in Finance, Accounting, Business Administration, or related field preferred.
• 3+ years of experience in credit control, accounts receivable, collections, or credit underwriting.
• Strong organizational, analytical, and time-management skills.
• Excellent written and verbal communication skills; client-facing abilities.
• Ability to manage multiple priorities and meet deadlines.
• Knowledge of CRM and accounting systems; quick learner.
• Ethical, accountable, and results-driven with attention to detail.
• Collaborative and customer-focused mindset.

Nice-to-haves
• Experience in factoring or commercial collections preferred.

Benefits
• Medical
• Dental
• Vision
• HSA/FSA contributions
• 401(k) match
• Paid Parental Leave
• Tuition Assistance
• PTO
• company-paid life/disability insurance