Credit Balance Representative

Posted 2026-05-06
Remote, USA Full-time Immediate Start


  • Review daily credit balances to determine the validity of the credit balance and obtains the associated EOB’s to validate.

  • Researches and identifies issues and problems contributing to credit balances.

  • Notates accounts in detail regarding the happenings of credit balances.

  • Puts required data together for any refund that has been validated.

  • Maintains compliance with all established departmental benchmarks including, but not limited to, accuracy and daily productivity.

  • Keeps Supervisor informed of areas of concern and problems identified. Notifies Supervisor of any delays in refund processing.

  • Performs other tasks as assigned to support the goals of the organization.


Pay Rate:$16-19 per hour


Benefits:


TridentCare offers a competitive wage and robust benefit package to full time employees. Part time employees are eligible for many of the same below, pro-rated. Benefits include:



  • Two weeks of vacation time

  • Health Insurance after 30 days!

  • Sick time

  • 8 paid holidays

  • Same day pay available

  • Medical insurance allowance, giving you the freedom to customize your plan to fit your needs

  • Dental insurance

  • Vision insurance

  • Disability insurance

  • Company paid life insurance

  • 401(k)

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