Conversion Rate Optimization Analyst (Remote)

Job Summary

WebstaurantStore, the world’s largest online restaurant supply company, is hiring a full-time remote Conversion Rate Optimization (CRO) Analyst. In this role, you’ll work across teams to plan, run, and analyze A/B tests—from initial concept to launch—to guide key website optimization decisions.
Responsibilities

The CRO Analyst’s responsibilities include, but are not limited to:
• Partner with various teams—design, development, and external stakeholders—to coordinate testing initiatives from ideation through goal definition, implementation, and analysis.
• Plan, prioritize, and execute A/B tests across e-commerce experiences, including product detail pages, category pages, checkout, and navigation elements.
• Conduct acceptance testing to validate experiment functionality.
• Submit and manage tracking requests to ensure data is captured accurately.
• Build dashboards to monitor active tests and track performance metrics such as conversion rate, funnel progression, and on-page interactions.
• Create documentation for test results and communicate with external stakeholders to inform site updates and future testing.
• Leverage customer behavior data, analytics insights, and user experience (UX) best practices to inform future test ideas and optimization opportunities.