Commercial Insurance Account Manager - Small Business

Posted 2026-05-06
Remote, USA Full-time Immediate Start

To Apply, Please Utilize the Link - https://www.lawleyinsurance.com/careers/commercial-insurance-account-manager-small-business-shelton-ct-hybrid-remote/.

Responsibilities:
  • Manage an established book of business assigned specifically to you which would include renewals, providing summaries, ordering and issuing binders, certificates, policies, proposals and other insurance documents within designated timelines.
  • Conduct consultative conversations with a Commercial client base; establish & maintain carrier and client relationships.
  • Obtaining non-marketed renewal quotes from existing carriers, completing renewal processes and handle non-renewal and cancellations for cause; prepare complete marketing submissions on existing clients as needed.

Other functions of the job:
  • Identify cross sell and up-sell opportunities as appropriate.
  • Expand and grow in your role when supporting miscellaneous duties as requested.

Skills/traits that we value for this role:
  • Insurance experience in customer service or account management for 3 years or more.
  • Property/Casualty License (all lines).
  • Relevant knowledge of insurance products, documents and usages.
  • Computers skills are a must! Word, Excel and Outlook. Applied/EPIC experience is preferred.
  • Ability to work well independently and on a team.
  • Incredible attention to detail and organizational skills.
  • Open to continuing education, college degree or equivalent industry designations.
  • Positive attitude, even in a fast-paced environment.
  • A passion to make customers and coworkers feel important and valued.
  • Capability to work quickly and efficiently.
  • Methodical, yet swift decision-making skills.
  • Precise communication skills, even under time constraints.

A bit about Lawley!: 
  • We are not a call center environment.
  • We achieve success by building genuine relationships together, with our teams and clients. 
  • We are a family owned insurance broker (70+ years!).
  • We are deeply committed to the communities we serve and love to get involved.
  • We work hard and play hard!

Why Lawley?:  
  • Competitive salary and referral bonuses!
  • Expansive Benefits (Medical, Dental, Vision—and SO many more). 
  • 3 weeks of PTO (prorated based on start date) AND a generous holiday schedule – available 1st day!
  • Company 401K contribution received starting Day 1 (for participants 21+ years old).
  • Educational support, career development, and growth opportunities.
  • Job Security (we’ve never had a lay-off, even during the pandemic).
  • Flexibility, including hybrid schedules! Business hours 8am-4:30pm.
  • Comfortable, family-oriented culture, with an emphasis on work life balance.
  • Unlimited Volunteer Time Off opportunities (so you can assist in serving our communities).
  • Fulfilling opportunities that align with your career path and our business needs.
 
The compensation range for this position takes many factors into consideration including but not limited to: years of experience/training, skill set, and licenses/designations. It is not typical for an individual to be hired near the top of the range for a position as circumstances and location can vary in every hiring situation. A reasonable estimate of the current range is $56,750.00 to $101,279.75.

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