Collections Manager

Focused on employment and labor law since 1958, Jackson Lewis P.C.’s 1,000+ attorneys located in major cities nationwide consistently identify and respond to new ways workplace law intersects business. We help employers develop proactive strategies, strong policies and business-oriented solutions to cultivate high-functioning workforces that are engaged and stable, and share our clients’ goals to emphasize belonging and respect for the contributions of every employee.

The Firm is ranked in the First Tier nationally in the category of Labor and Employment Litigation, as well as in both Employment Law and Labor Law on behalf of Management, in the U.S. News - Best Lawyers® “Best Law Firms”.

Job Summary
The Collections Manager oversees day-to-day accounts receivable activities, leading a team responsible for insurance and non-insurance AR. This role focuses on driving timely collections, improving processes, and ensuring consistent and effective practices across the team. The position partners closely with attorneys and Finance to support cash flow and resolve outstanding balances.
Key Responsibilities
Manage daily AR operations and supervise a team of Collections Coordinators
Monitor and drive collection efforts to ensure timely payment and reduce aging balances
Track and report on key metrics such as collections, aging, and productivity
Provide coaching, feedback, and support to improve team performance
Partner with attorneys to follow up on outstanding balances and resolve issues
Review reports to identify trends, discrepancies, and opportunities for improvement
Ensure consistent application of collections policies and best practices
Requirements
Bachelor’s degree in Business, Finance, or related field preferred
5–8 years of experience in collections or revenue cycle management, preferably in a law firm or professional services environment
Prior team lead or supervisory experience preferred
Strong understanding of AR processes and collections strategies
Experience with collections systems (Aderant or similar a plus)
Strong communication, organizational, and problem-solving skills
Success Profile
Hands-on, results-oriented approach to collections
Builds strong relationships with team members and attorneys
Focused on improving processes and driving consistency
Able to balance day-to-day execution with continuous improvement
#LI-LM1

For the New Jersey, the expected salary range for this position is between $113,750 and $149,250. This position is also eligible for annual bonuses. The actual compensation will be determined based on experience and other factors permitted by law.

Jackson Lewis offers a competitive benefits package that includes:
medical, dental, vision, life and disability insurance
401(k) Retirement Plan
Flexible Spending & Health Savings Account
firm-paid holidays, vacation, and sick time
Employee assistance program and other benefits
For the New York City Metro area, the expected salary range for this position is between $113,750 and $149,250. This position is also eligible for annual bonuses. The actual compensation will be determined based on experience and other factors permitted by law.

Jackson Lewis offers a competitive benefits package that includes:
medical, dental, vision, life and disability insurance
401(k) Retirement Plan
Flexible Spending & Health Savings Account
firm-paid holidays, vacation, and sick time
Employee assistance program and other benefits

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other characteristics protected by law.