Client Success Manager, Real Estate
Posted 2026-05-06
Remote, USA
Full-time
Immediate Start
- Description:
- Lead daily client interactions on asset performance, market conditions, and platform utilization.
- Build and maintain relationships across multiple levels of client organizations and lead internal and external meetings, including Quarterly Business Reviews (QBRs).
- Develop strategic plans to help clients reach capital deployment, acquisition, and disposition targets.
- Manage external relationships for newly onboarded clients.
- Deliver weekly performance insights and monthly market reports to advise clients on efficient operating strategies.
- Proactively identify client capacity constraints and uncover new opportunities using data.
- Serve as a primary product expert and teach clients how to use the Entera platform more independently.
- Oversee and quality control Broker Price Opinion (BPO) processes and produce weekly activity reports on dispositions listings.
- Requirements:
- 3+ years of experience in real estate-focused banking, consulting, capital markets, lending, asset management, or a related field.
- Strong track record of managing and expanding external B2B relationships.
- Expertise in real estate valuation is required.
- Experience in the single-family residential (SFR) space is strongly preferred.
- Proven ability to navigate complex processes within large organizations and drive performance improvements across multiple stakeholders.
- Demonstrated ability to lead small teams toward strategic goals and tight deadlines.
- Strong ability to anticipate hurdles and proactively resolve problems internally and externally.
- Exceptional verbal, written, and presentation skills.
- Applicants must reside in AZ, FL, GA, IL, NC, NJ, NY, or TX.