Purpose

The Client Solutions Manager plays an important role in the growth of HC3 by cross-selling and upselling current clients as well as generating tier 1 prospects. By effectively generating and developing quality sales leads among our existing client base and non-target prospects, this role helps increase the size of the company's client base and overall revenue.

Responsibilities

The responsibilities for this position include the following:

• Effectively communicate and promote HC3's brand in the marketplace.


• Execute the inside sales process to cross-sell and upsell current clients as well as generate leads with smaller non-target businesses.


• Meet annual revenue goals and key performance metrics.


• Use the Jobs-to-be-Done (JTBD) methodology to understand the progress prospects are seeking.


• Stay informed about industry trends, competition, and HC3 products and solutions.


• Travel for conferences and presentations.


• Provide cold call lead generation support for the Business Development team.

Competencies and Qualities

Qualified candidates must have the following competencies and qualities:

• Results-oriented, high energy with team-oriented and collaborative spirit


• Self-starter and self-directed while able to follow company processes and procedures


• Basic knowledge of sales principles, methods, practices, and techniques


• Excellent communication skills, including the ability to listen, influence, and negotiate with key stakeholders at all levels of a customer's organization


• Professional and polished in appearance and speech


• Able to manage multiple tasks, deadlines, and have excellent follow-up skills


• Effective individual contributor with the ability to also focus on team efforts


• Able to manage multiple projects, tasks, and deadlines


• Excellent follow-up skills