Claims Representative, Auto
Posted 2026-05-05
Remote, USA
Full-time
Immediate Start
- Job Description:
- To analyze and process low to mid-level auto and transportation claims.
- Processes auto property damage and lower level injury claims; assesses damage, makes payments, and ensures claim files are properly documented and correctly coded based on the policy.
- Develops and maintains action plans to ensure state required contract deadlines are met and to move the file towards prompt and appropriate resolution.
- Identifies and pursues subrogation opportunities; secures and disposes of salvage.
- Communicates claim action/processing with insured, client, and agent or broker when appropriate.
- Maintains professional client relations.
- Performs coverage, liability, and damage analysis on all claims assignments.
- Requirements:
- Bachelor's degree from an accredited college or university preferred.
- Three (3) years of personal line or commercial line property claims management experience or equivalent combination of education and experience required to include knowledge of construction basics.
- Property estimating software experience a plus.
- Familiarity with personal and commercial lines policies and endorsements.
- Ability to review and assess Property Damage estimates, total loss evaluations, and related expenses to effectively negotiate first and third party claims.
- Knowledge of total loss processing, State salvage forms and title requirements.
- Excellent oral and written communication, including presentation skills.
- PC literate, including Microsoft Office products.
- Analytical and interpretive skills.
- Strong organizational skills.
- Good interpersonal skills.
- Ability to work in a team environment.
- Ability to meet or exceed Service Expectations.
- Benefits:
- medical
- dental
- vision
- 401k and matching
- PTO
- disability and life insurance
- employee assistance
- flexible spending or health savings account
- and other additional voluntary benefits.