Claims Management Consultant (Operations & Policy Analyst 3)

Initial Posting Date: 03/26/2026 Application Deadline: 04/08/2026 Agency: Department of Administrative Services Salary Range: $6,834 - $10,076 Position Type: Employee Position Title: Claims Management Consultant (Operations & Policy Analyst 3) Job Description: Claims Management Consultant Operations & Policy Analyst 3 Oregon Department of Administrative Services The Department of Administrative Services (DAS) is the central administrative agency for the State of Oregon, working behind the scenes to power government. Within DAS, the Risk Management team plays a vital role in protecting the people, property, and programs of state government. We manage the complex business of government with strategy, foresight, and expertise. We’re looking for a Claims Management Consultant to join our team. In this role, you’ll lead efforts to reduce state exposure to liability, resolve tort claims, and advise management on risk. Your work ensures that agencies can recover and continue their missions with minimal disruption. What You’ll Do: Advise and consult on claims, loss control, and risk mitigation strategies. Analyze sensitive tort claims and lawsuits to determine coverage, liability, and financial exposure. Investigate complex claims involving bodily injury, civil rights, property damage, and more. Negotiate settlements with claimants, attorneys, and third parties. Collaborate with legal counsel and insurers on litigation strategy and recovery. Support strategic initiatives, process improvements, and risk management programs across state government. View the entire job description. What We Are Looking For Minimum Qualifications: A Bachelor's degree demonstrating the capacity for the required knowledge and skills; AND Four years of professional-level experience in claims management, including the handling of litigated files. OR Any combination of education and experience equivalent to seven years of professional-level experience in claims management and the handling of litigated files. Preference may be given to candidates with this experience in the public sector. Desired Attributes: We are looking for candidates who demonstrates: Experience in claims management, tort law, and risk/insurance principles Strong analytical skills and sound judgment in high-stakes situations Effective investigation, negotiation, and conflict resolution abilities Clear, diplomatic communication, collaboration and consulting skills Skilled in data analysis, report writing, and decision making Able to work independently and as part of a team How to Apply Ready to join our team? External Applicants: Click “Apply” on the job posting to submit your application. Current State of Oregon employees: Apply via your employee Workday account. Important Application Requirements: All applicants must submit both a current resume and cover letter. Your cover letter should demonstrate how your experience meets the desired attributes listed in this posting. Only complete applications received by the deadline will be considered. Applications submitted without a resume and cover letter may not be reviewed. Why DAS? At DAS, innovation and service excellence start with our people. We support one another as professionals and as individuals, fostering a culture of learning, trust, and collaboration. We believe diversity fuels creativity and better decision-making—and we deeply value the unique strengths and perspectives every team member contributes. Our amazing benefits include: Comprehensive Health Coverage: Low-cost medical, vision, and dental plans for you and your family. Additional benefits include life insurance, short- and long-term disability, deferred compensation savings plans, and flexible spending accounts for health and childcare. Generous Paid Time Off: 11 holidays, 3 personal business days, monthly sick leave and vacation leave that increases with years of service. Retirement Benefits: Membership in Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP). Wellness Resources: Support for work-life balance, health, and overall well-being. Career Development: Opportunities for professional growth and advancement. Commuting: Access to Get There - Oregon’s carpool matching tool and trip planner. Student Loan Forgiveness: Potential eligibility for the Public Service Loan Forgiveness (PSLF) program. Live, work, and play in Salem, Oregon. This position is eligible for a primarily remote work opportunity. The terms of hybrid work and the work schedule will be discussed and agreed upon with the successful candidate and hiring manager. Additional Details This recruitment is for one permanent, full-time Operations & Policy Analyst 3 position in management service and may be used to fill future vacancies. *The salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS qualifying, the salary range will reflect the additional 6.95%. Finalists will be subject to a computerized criminal history check including fingerprints. Adverse background data may be grounds for immediate disqualification. We do not offer visa sponsorship. Within three days of hire, applicants will be required to complete I-9 documentation and confirm authorization to work in the United States. Veterans’ and Oregon National Guard preference: Eligible Veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference. For more information, please visit Veterans Resources. The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process. Contact Information Please contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), and application or Job-specific questions. Recruiter: Cassie Graham Email: [email protected] Phone (text friendly): 503-949-6169 Helpful Links & Resources How to Set Job Alerts | Workday Applicant FAQ | What You Need to Know to Get the Job Oregon Job Opportunities Webpage | Classification and Compensation | Pay Equity Come for a job. | Stay for a career. | Make a difference... for a lifetime! The Department of Administrative Services is an Equal Opportunity, Affirmative Action Employer Committed to Workforce Diversity. At the Department of Administrative Services, we embody the value of hiring a workforce representative of the communities we serve, understanding that a diverse workforce revitalizes our state. We value diversity and foster a positive and welcoming environment where all employees can thrive. Oregon state government is a large organization by nearly any standard. With over 40,000 employees working all over the state, in small communities and large, we are proving that government can be innovative. We work as a team, challenging ourselves to be better, faster and more efficient with taxpayer dollars. After all, when every day we are responsible for caring for the needs of a diverse population and thriving business community, we simply must have the best and brightest workforce. If you take responsibility for your actions, are passionate about helping others succeed, and have a reputation for excellence and honesty, why not make Oregon state government your next career move? Joining our team means you open the door to many possibilities. From entry level to executive, outdoor work to policy setting, we have a role for nearly every calling, expertise and background. If you’re looking at us from across the country (or beyond!), know that Oregon is one of the most beautiful places on earth. Made up of seven diverse regions, Oregon has the ocean, mountains, valleys, high desert, cities, small towns, and almost everything in between. Oregon “flies with her own wings.”