Business Solutions Analyst I (Accounting) - UK

Summary: We are looking for a Business Solutions Analyst I – Accounting to join our UK Professional Services team. In this role, you will draw on your hands-on motor retail accounting expertise to guide franchised and independent motor retailers through the implementation of Tekion, ensuring a smooth transition, high user adoption, and long-term customer success. Duties & Responsibilities: Lead and oversee dealership user training and support across the full implementation lifecycle

Manage concurrent implementations in varying phases, maintaining quality and momentum across all projects

Cultivate strong relationships with dealership stakeholders – including Dealer Principals, Dealer Managers, Finance Directors, and Aftersales Managers – and actively manage expectations throughout

Accurately assess implementation risk and adjust project plans with minimal impact to agreed go-live timelines

Schedule and coordinate with internal and external teams, including distribution of critical project information and requirements

Ensure completion of critical implementation milestone sign-offs from key dealership staff

Ensure all projects are completed with end-user comprehension and satisfaction before handoff to the account management team

Update project checklist items and implementation runbook to improve efficiency and quality for future implementations

Apply expert knowledge of UK motor retail accounting practices – including manufacturer bonuses and incentive schemes, vehicle handling charges (VHC), finance house settlements, composite reporting, HMRC VAT treatment of vehicles and parts, and manufacturer warranty and parts recovery schemes – to guide dealer configuration and training

Translate dealership accounting workflows into Tekion DMS configurations, working closely with Product and Support teams on any bespoke requirements

Maintain a positive, solutions-focused attitude during high-pressure go-live situations with both dealer partners and internal teams

Stay current with Tekion product developments and UK automotive retail market changes

Represent Tekion in a professional and consultative manner in all dealer interactions

Work closely with the Implementation Manager to set and manage dealership expectations

Foster collaborative relationships with all dealership personnel and stakeholders

Qualifications: Essential: Proven experience as a Motor Trade Accountant, Franchise Accountant, or Dealer Group Accountant within a franchised or independent UK motor retail environment

Strong working knowledge of UK automotive accounting practices, including manufacturer financial reporting, VAT treatment on vehicles and parts, and FCA-regulated finance products

Familiarity with composite reporting structures and multi-site dealership accounting

5+ years of relevant experience in dealership accounting, B2B SaaS implementations, or a combination of both – with at least 2 years in a customer-facing implementation, training, or support role

Exceptional written and verbal communication skills with the ability to engage confidently at all levels – from Finance Administrators to Finance Directors

Demonstrated ability to translate technical concepts and system configurations into practical, understandable guidance for adult learners

Ability to take customer suggestions or insights and translate them into technical deliverables for Tekion Product & Support teams

Willingness to travel across the UK to dealership sites (up to 50%)

Understanding of HMRC compliance requirements and Data Protection Act/GDPR obligations

Preferred:
Experience working for a Dealer Management System (DMS) provider in an implementation, training, or support capacity

3+ years in a Project Management or Project Lead role

Experience working in a high-growth technology or SaaS environment

Familiarity with multi-franchise or dealer group environments

AAT, ACCA, CIMA qualification (part or fully qualified) is advantageous but not essential

Knowledge of FCA Consumer Duty and Treating Customers Fairly (TCF) obligations as they apply to motor retail finance

Familiarity with dealer auction reconciliation and used vehicle accounting

Proficiency with modern DMS platforms and an ability to quickly learn new systems

Strong Microsoft Excel skills for reconciliation and reporting tasks

Project management tools experience (e.g. Salesforce, Jira, or similar)

Understanding of FCA Consumer Duty obligations as they apply to motor retail finance

Perks & Benefits:
Competitive compensation and generous stock options

100% employer-paid top-of-the-line medical, dental and vision coverage

Be part of an early stage, hyper-growth start-up with the opportunity to grow and prosper

Work on the latest and coolest technologies – everything is home-grown and built ground-up

A dynamic work environment with a strong sense of community and collaboration

The open and transparent culture that encourages innovation, rewards performance and discourages hierarchy

Exciting opportunities for career growth and development

Current Tekion Employees – Please apply via Greenhouse Internal Job Board