Business Intelligence Analyst

Zoro.com is a leading eCommerce platform offering nearly 12 million tools, parts and supplies for business customers. The Business Intelligence Analyst plays a critical role in supporting Zoro's mission by enabling data-driven decisions throughout the company, collaborating with various teams to deliver actionable insights and maintain data accuracy.

Responsibilities

• Support the design, development, and maintenance of data models, reports, and dashboards in tools, such as Looker
• Collaborate with stakeholders to translate business needs into effective data solutions that drive actionable insights
• Partner with stakeholders to validate data accuracy, identify discrepancies, and support data quality improvement initiatives
• Partner with senior BI Team members to learn best practices for BI development, testing, and documentation
• Assist with the automation of recurring reporting processes to improve efficiency
• Contribute to team knowledge sharing by documenting processes and insights
• Explore and utilize AI-assisted solutions (e.g., conversational analytics, generative AI tools) to enhance self-service analytics and automate processes

Skills

• Bachelor's degree in a quantitative field such as Analytics, Information Systems, Mathematics, or Business
• Strong proficiency in SQL and principles of data visualization
• Familiarity with Business Intelligence tools (Looker preferred)
• Strong attention to detail, analytical thinking, and curiosity about data
• Effective communication skills and ability to collaborate with technical and non-technical partners
• Advanced SQL
• Proficiency in Looker and LookML
• Familiarity with scripting/programming languages (e.g., Python, R)
• Knowledge of data warehousing principles and cloud data platforms (BigQuery desired)
• Experience with generative AI tools for data analysis, automation, or insights generation

Benefits

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents. We also support growing your family through access to adoption assistance program
• 6 free sessions each year with a licensed therapist and Wellhub portal membership to support your mental and emotional wellbeing
• At least 18 paid time off days annually for full-time employees and 6 company holidays per year
• 6% company contribution to a 401K Retirement Savings Plan each pay period, no employee contribution required
• Tuition reimbursement, student loan refinancing and access to financial counseling, education, and tools
• Charitable Gift Program - match gift to an eligible educational, cultural, community health, and human service organizations
• Employee discounts and admission to various civic and cultural institutions around Chicago
• Zoro office perks including coffee bar, beer on tap, unlimited snacks, access to the onsite gym, and incredible city skyline views

Company Overview

Company H1B Sponsorship