Business Development Rep (Bay Area)

Five9 is a leading provider of cloud contact center software, dedicated to enhancing customer experiences. The Business Development Representative will generate sales opportunities for the Small/Mid-size and Enterprise Sales Teams by qualifying leads and making a high volume of calls daily, contributing to the overall success of the sales organization.

Responsibilities

• Qualifying OUTBOUND leads from Marketing and converting them into sales opportunities
• Meeting quota of qualified sales opportunities for Five9's field sales team
• Make 50-80 calls per day, with additional touch points by e-mail
• Proactively and promptly process all leads to with the appropriate disposition
• Qualify prospects based on established criteria of Fit, Budget, Authority, Need and Time, and gather critical sales intelligence
• Deliver consistently against quota, despite imperfect systems and processes
• Initiate relationships and develop rapport with prospects by anticipating needs and understanding unique customer environment
• Effectively articulate the Five9 value proposition by phone and e-mail
• Continuously log activities and intelligence into Salesforce.com
• Proactively provide focused feedback on every aspect of the business including sales tools, prospect intelligence, and results from marketing campaigns
• Work closely with the sales and marketing teams to continuously improve demand generation processes and best practices

Skills

• Bachelor's degree required
• Work experience in a lead generation setting
• High-caliber cold calling skills
• Familiarity with common office software and CRM
• Proven track record of achieving corporate quotas and goals
• Ability to handle objections and educate prospects in a consultative manner
• Demonstrated curiosity, resourcefulness, motivation, and initiative
• Professional business acumen, strong communication skills, strong presence, and confidence
• Highly team oriented – must be able to accept and contribute new ideas
• Excellent time management with ability to multi-task, prioritize, etc
• Experience selling enterprise products/services, especially SaaS, or other technology is a plus

Benefits

• Health, dental, and vision coverage, beginning on the first day of employment.
• Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost.
• Short & Long-Term Disability
• Basic Life Insurance
• 401k saving plan with employer matching
• Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents
• Generous employee stock purchase plan
• Paid Time Off
• Company paid holidays
• Paid volunteer hours
• 12 weeks paid parental leave

Company Overview