Business Analyst I

Vertafore is a leading technology company advancing the insurance industry through innovative software solutions. The Business Analyst I role involves providing business and technical expertise to clients, collaborating with various teams, and enhancing the client experience through analysis and implementation support.

Responsibilities

• Works with the customer and team to provide business alternatives and recommends solutions before, during, and after the implementation process
• Identifies, evaluates, and documents customer business requirements and identifies technical needs
• Uses a variety of techniques and tools to test, verify and support client implementation projects, varying in scope and complexity
• Develops and delivers customer training for support User Acceptance Testing (UAT)
• Collaborates with internal team to identify the best approach to implement customer requirement utilizing Vertafore products suite
• Works with customers to create business use cases and test plans for execution
• Analyzes configuration and workflow issues and documents their resolutions
• Documents customer business process workflows
• Works cross-functionally with teams in India and the US

Skills

• Bachelor's degree preferred or commensurate experience
• 1+ years of work experience in a technical, customer focused environment
• Strong written and verbal communication skills
• Advanced organizational skills with a project management mindset
• Strong problem-solving and analytical skills
• Excellent verbal and written communication skills
• Technically savvy

Benefits

• Flexible First working environment which allows team members to work from home as often as you’d like, while using our offices as a place for collaboration, community, and teambuilding.

Company Overview

Company H1B Sponsorship