Business Analyst

Posted 2026-06-26
Remote, USA Full-time Immediate Start

Syms Strategic Group (SSG) is seeking a talented Senior Business Process Analyst
Location: Remote
Department: Veterans Affairs
Type: Full Time
Min. Experience: Experienced
Security Clearance Level: Public Trust (MBI)
Salary Range: $78,167 - $103,855
If you have previously applied to Syms Strategic Group (SSG), there is no need to reapply. Applications are still under review.

Military Veterans are highly encouraged to apply!
Essential Duties and Responsibilities
Previous Federal Government experience and Security Clearance highly desired!Lead the capture of business requirements for software development teams
Collaborate with business users, Information Technology (IT), and leadership to elaborate and document requirements in an Application Lifecycle Management (ALM) tool
Manage requirements in an ALM tool
Perform Agile requirement management activities for a product team
Perform the analysis of user needs to determine functional, cross-functional, and technical requirements
Conduct user interviews, lead and facilitate sessions, and develop business process models and formal specifications
Work with customers, team members, stakeholder users, and other contractors to gather and document business, functional, technical, and non-technical requirements
Perform elaboration of user stories and decomposition of stories into backlog items and determine acceptance criteria
Use an ALM tool (JIRA) for Requirements Management, Testing, and Defect Management to create and manage requirements, epics, sub-epics, and user stories
Perform the collection, tracking, and monitoring of system and business requirements
Validate requirements and integration
Conduct backlog refinement sessions
Coordinate with Systems Engineers to assess impact on technical solutions
Manage and coordinate requirements for various projects
Write and deliver project documents to the client
Identify and manage risks and issues impacting the progress and outcome of the project
Develop and maintain the scheduled project/product backlog(s)
Own and manage requirements change control
Develop Change Requests per established policies and procedures
Facilitate accurate configuration management for project-related artifacts
Identify, document, verify, and track traceability amongst requirements, test cases, and potential risks and impediments
Collect, analyze, manage, and report key Program and Product Team execution status and metrics across all aspects of the Agile product development lifecycle using SAFe
Perform analysis to identify required tasks and their interrelationships to establish well-documented stories
Become a product functional Subject Matter Expert (SME)
Lead and mentor junior analysts in accordance with strategy and direction established by the Team Lead
Establish strong relationships with product and business owners
Support development team as needed to help everyone understand the requirements’ details
Follow Agile methodology (Scrum) and deliver requirements/specifications for Sprint teams
Remove impediments from team members to achieve successful completion of Sprints
Provide clear qualitative and quantitative information to teams and stakeholders
Support change control processes established to monitor and control project scope

Required Skills and Experience
Must possess a strong background in software development and Agile/Scaled Agile Framework (SAFe) methodologies
Must possess excellent oral and written communication skills with the demonstrated ability to communicate complex technical topics to the customer, management, and non-technical audiences
Must possess excellent attention to detail, customer service skills, and problem-solving abilities
Past experience conducting independent research to support the resolution of complex questions
Must possess advanced experience with Microsoft (MS) Office, including Excel
Must possess excellent analytical skills, including integrating information from several sources
Expertise with JIRA tools
Experience in large, Agile software development or data integration projects

Professional CertificationsNone required
Years of Professional Experience10 years of professional (an additional 10 years of experience may be substituted for education)
Desired experienceExperience working in an Agile environment
Working knowledge of VA’s Veterans Independence Program (VIP)
VA SQA Testing experience
Certified Scrum Master (CSM) or Professional Scrum Master (PSM)
Experience working for a Federal Health Agency (VA, DHA, HHS, etc.)
Healthcare billing and claims processing application knowledge
Formal EducationMaster’s degree in Engineering or a related scientific or technical discipline
Citizenship RequirementU.S. Citizenship required for this specific opportunity
Security Clearance RequirementsMust possess or qualify for a Public Trust (MBI)
CRITICAL NOTES: SSG will not make assumptions regarding your qualifications. Your answers to the mandatory screening questions must be supported by the information on your resume. Applications with inconsistencies will not be considered.
Recruiters or Third parties will not be considered.
This is a 100% U.S. based remote position. However, candidates from CA, CO, IL, MN, NJ, NY, OR, or WA will not be considered.

U.S Citizenship is required for this specific opportunity. Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information and be able to obtain a government-granted security clearance. Individuals may also be subject to a background investigation including, but not limited to criminal history, employment and education verification, drug testing, and creditworthiness.

Syms Strategic Group, LLC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, marital status, disability, veteran status, sexual orientation, or genetic information.

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