Bilingual Remote Receptionist

Our Los Angeles office is looking to hire an experienced Remote Receptionist with a strong interest in building a long-term career in the legal industry. This role is ideal for someone who thrives in a fast-paced, client-focused environment and takes pride in delivering professional and courteous service at all times.

As a Remote Receptionist, you will be the first point of contact for clients and guests. You will manage multi-line phone systems, route calls, assist with scheduling, and support administrative needs. The ideal candidate is bilingual (English/Spanish), organized, proactive, and comfortable working in a virtual setting. This position reports directly to the Office Manager.

Responsibilities

Answer and route incoming calls professionally and efficiently

Provide accurate information to clients via phone and email

Support calendar management and meeting scheduling

Maintain up-to-date internal directories and contact lists

Collaborate with departments to ensure smooth communication

Monitor and manage reception-related systems remotely

Assist with digital organization of client documents and intake forms

Follow safety and confidentiality protocols in handling sensitive data

Qualifications

Bilingual (English/Spanish) with full proficiency

Case Management software experience is a significant plus

1 year of experience in the legal field (Desirable)

Resourceful, and motivated to resolve issues whenever they arise

Customer service attitude

Microsoft Excel, Google Spreadsheets, and CLIO (Preferred)

Here at The United Firm | La Liga Defensora, APC, we offer medical, dental, and vision insurance. We have a great compensation package including a 401(k) plan. Some perks include catered lunches, complimentary parking, paid time off, and more! Come be apart of our growing firm and its opportunities for your career development. You will learn and develop alongside a team of professionals who aim to excel in the legal industry.

The United Firm | La Liga Defensora, APC, is an equal employment opportunity employer, and we welcome everyone regardless of their race, color, religion, sex, national origin, age, disability, veteran status or genetics. We are dedicated to providing an inclusive, open, and diverse work environment.