Bilingual Claims Service Specialist

GEICO is a renowned insurance company that values diversity and inclusion in the workplace. They are seeking a Bilingual Claims Service Specialist to provide excellent customer service while handling insurance claims in both English and Spanish, ensuring customer satisfaction and support.

Responsibilities

• Provide outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction
• Learn and expand knowledge of the insurance industry and the company
• Work comfortably and grow in a fast-paced, high-volume call center environment

Skills

• Excellent verbal and written communication skills in English and Spanish
• Minimum 12+ months of relevant customer service and/or insurance claims experience
• Experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction
• Solid computer multitasking skills
• Ability to effectively communicate, verbally and in writing, and willingness to expand on these abilities
• Ability to work comfortably and grow in a fast-paced, high-volume call center environment
• Eagerness to explore new skills and openness to different career path
• Minimum of high school diploma or equivalent, college degree or currently pursuing preferred
• An associate's degree or higher (preferred)
• Active Adjusters insurance license (preferred)

Benefits

• 10% additional differential for bilingual skillset
• $1,500 sign-on bonus

Company Overview

Company H1B Sponsorship