Bilingual Assistant Property Manager (Job ID: NIAKYL1)

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🇬🇧 C1 ENGLISH LEVEL IS REQUIRED. THE SELECTED CANDIDATE WILL BE SPEAKING STRICTLY IN ENGLISH DURING THEIR ENTIRE SHIFT.
🇪🇸 FLUENT SPANISH IS REQUIRED. THE SELECTED CANDIDATE WILL SERVE AS THE PRIMARY POINT OF CONTACT FOR SPANISH-SPEAKING RESIDENTS.
🎤 PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH.
🚀 JOB TITLE: Bilingual Assistant Property Manager
🆔 JOB ID: NIAKYL1
🏭 INDUSTRY: Rental & Leasing Division
📍 LOCATION: LATAM
💼 JOB STATUS: Part Time (30 Hours per Week, Growing to 40 Hours per Week)
🕒 WORK SCHEDULE: Monday to Friday | 10:00 AM – 4:00 PM EST
💵 SALARY: $8 – $9 USD per hour
📅 TARGET START DATE: July 1, 2026
⚠️ PLEASE NOTE: This role requires a highly organized, professional, and proactive individual who can confidently manage tenant communications, leasing administration, maintenance coordination, and compliance-related tasks. We are looking for someone who enjoys solving problems, managing details, and building positive relationships with residents while maintaining structure and accountability.
ROLE OVERVIEW
About the Client:
Our client is a fast-growing property management company based in New York City. Having already built a highly successful and collaborative offshore team, they are now expanding their Rental and Leasing Division to better serve a rapidly growing community of Spanish-speaking residents.
The company values organization, attention to detail, initiative, and continuous process improvement. They are seeking a dependable professional who can take ownership of day-to-day tenant relations while contributing ideas that improve efficiency and resident satisfaction.
About the Role:
We are seeking a highly organized and professional Bilingual Assistant Property Manager / Leasing Coordinator to support leasing operations, tenant communication, maintenance coordination, and administrative workflows.
This is a fully remote position designed for a dependable professional who enjoys balancing administrative precision with people-focused problem solving. The ideal candidate is proactive, detail-oriented, and capable of managing multiple priorities while providing exceptional service to residents, vendors, and property stakeholders.
This is a long-term opportunity with strong growth potential within a rapidly expanding organization.
KEY RESPONSIBILITIES
1. Leasing & Tenant Management
Assist in managing approximately 300 residential lease renewals annually
Prepare, issue, and track lease renewal documentation
Communicate proactively with tenants regarding lease paperwork, required documents, and important deadlines
Guide prospective and incoming residents through rental applications and onboarding processes
Maintain highly accurate leasing trackers, databases, and internal reporting systems
2. Resident & Vendor Communication
Serve as a professional point of contact for residents, property owners, vendors, and on-site staff
Respond to resident inquiries promptly and provide clear, helpful updates
Act as the primary liaison for Spanish-speaking residents, ensuring seamless communication and support
Monitor ongoing resident concerns and follow through until issues are fully resolved
Build positive relationships while maintaining professionalism and enforcing policies when necessary
3. Work Order Management
Receive, create, track, and update maintenance requests
Coordinate scheduling and property access between residents, vendors, and building staff
Assess maintenance requests and prioritize urgency appropriately
Manage issues such as leaks, repairs, access concerns, and building emergencies
Maintain detailed records, notes, and communication history for every work order
4. Administrative, Compliance & Creative Support
Assist with Section 8/subsidy tracking and compliance-related documentation
Support vendor insurance tracking and local regulatory requirements
Maintain organized digital filing systems and property records
Design professional building notices, community flyers, and resident communications using Canva
Create PowerPoint presentations, operational reports, and meeting materials
Assist with various administrative projects as assigned

QUALIFICATIONS & SKILLS Experience & Qualifications Previous experience in Property Management, Leasing, Real Estate, HOA/Condo Administration, or high-level Customer Service Strong administrative background with exceptional attention to detail Experience creating documents, presentations, and digital materials using Canva, PowerPoint, Google Workspace, or Microsoft Office Fluent English and Spanish communication skills, both written and verbal Technology Skills Comfortable using or quickly learning: Property management software and online resident portals PandaDoc or similar electronic signature platforms Monday.com or similar project management systems AI tools and productivity software Google Workspace and Microsoft Office applications Core Competencies & Personality Traits Professional & Mature: Maintains a polished and professional presence in all written and verbal communication Balanced & Empathetic: Able to build rapport with residents while confidently enforcing policies and deadlines Highly Organized: Capable of managing multiple properties, priorities, and deadlines simultaneously Proactive Problem Solver: Takes initiative, asks thoughtful questions, and seeks solutions independently Detail-Oriented: Maintains accurate records and ensures nothing falls through the cracks Reliable Team Player: Dependable, accountable, and committed to delivering excellent service WHY JOIN? Growth Opportunity: Join a rapidly expanding property management company with strong long-term potential Meaningful Impact: Play a key role in supporting residents and improving day-to-day operations Collaborative Culture: Work alongside an experienced, supportive, and highly organized team Diverse Responsibilities: Gain exposure to leasing, property management, compliance, operations, customer service, and administration ✨ Join a growing network of exceptional remote professionals 📩 Submit your application today and take the next step in your career!