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<h1>About ScienceLogic…</h1>ScienceLogic is redefining IT operations for the modern enterprise. Our AIOps platform empowers organizations to achieve Autonomic IT — where systems are self-healing, self-optimizing, and seamlessly aligned with business outcomes. We help enterprises and service providers gain unified visibility across hybrid and multi-cloud environments, automate workflows, and unlock performance at scale. We’re accelerating digital transformation through the power of automation, AI, and analytics — giving IT and business leaders the tools to deliver superior customer experiences, drive efficiency, and innovate with confidence.What we’re looking for… ScienceLogic is seeking an Associate Observability Specialist to support the delivery, integration, and operational success of our observability and AI-driven monitoring solutions, including SkyarOne and Skylar AI. In this role, you will work closely with engineering, product, and customer-facing teams to help ensure reliable data ingestion, system visibility, and actionable insights across complex hybrid IT environments.This is an early-career, hands-on role ideal for someone looking to build expertise in observability, monitoring systems, and AI-driven operations. You will gain exposure to real-world infrastructure challenges while developing foundational skills in telemetry, integrations, and troubleshooting at scale.What you’ll be doing… • Assist in deploying, configuring, and maintaining observability solutions for the Skylar AI platform.• Support data collection pipelines, including metrics, logs, events, and topology data.• Help validate compatibility across platform versions and integrations.• Troubleshoot issues related to monitoring, alerting, and data ingestion.• Analyze system behavior and assist in identifying anomalies or performance issues.• Work with APIs and integrations to connect external systems and data sources.• Contribute to documentation, including runbooks, integration guides, and support matrices.• Collaborate with engineering and product teams to reproduce and diagnose issues.• Participate in testing and validation efforts for new releases and integrations.• Learn and apply observability best practices across metrics, logs, and traces.Qualities you possess… • Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent hands-on experience (e.g., coursework, certifications, or technical projects).• 0–2 years of experience in IT operations, monitoring, support, or software systems, or demonstrated practical experience through internships, academic work, or personal projects.• Basic understanding of networking, operating systems, and cloud concepts.• Familiarity with scripting (Python, Bash, or similar) is a plus.• Exposure to monitoring or observability tools preferred but not required.• Strong problem-solving skills and attention to detail.• Ability to learn quickly and work in a fast-paced environment.• Effective communication skills and ability to collaborate across teams.<h1>Benefits & Perks</h1><ul style="min-height:1.5em"><li>Comprehensive medical, dental and vision plans.</li><li>401(k) plan with employer match.</li><li>Flexible Paid Time Off (FTO) so that you can take the time that you need to re-energize.</li><li>Volunteer Time Off (VTO) - take two days off per calendar year to volunteer with your preferred charitable organization.</li><li>5-year Service Milestone Sabbatical.</li><li>Paid parental leave.</li><li>Generous employee referral bonus program.</li><li>Pet insurance.</li><li>HQ Office centrally located in Reston Town Center featuring a well-stocked kitchen with rotating snacks and beverages, and catered lunch on Thursdays.</li><li>Regular virtual company-wide events, including cooking classes, yoga, meditation and more.</li><li>The opportunity to learn and develop from some of the best and brightest minds in the industry!</li></ul>Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At ScienceLogic, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which you are applying.<h1>About ScienceLogic</h1>ScienceLogic is a leader in IT Operations Management, providing modern IT operations with actionable insights to resolve and predict problems faster in a digital, ephemeral world. Its solution sees everything across cloud and distributed architectures, contextualizes data through relationship mapping, and acts on this insight through integration and automation.<a target="_blank" rel="noopener noreferrer nofollow" href="http://www.sciencelogic.com">www.sciencelogic.com</a>

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Associate Observability Specialist

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